Team Lead Product Safety

THE ROLE & THE TEAM

As a Product Safety Team Lead, you will lead and continuously develop a high impact and performing team of cross functional experts. You will be required to work with vigour, agility and open mind while overseeing handling product safety matters, implementation of new and innovative processes based on legislative requirements and industry standards and wider company objectives. 

You will lead your team to success by keeping the Zalando customer as your focus and offering only product assortment that is compliant. 

You successfully manage a wide range of internal and/or external stakeholders and champion Zalando’s product safety & quality assurance message.

You will support Head in defining departments strategy and autonomously define and implement projects and processes required to achieve your team’s KPIs while ensuring resources are effectively used. 

While demonstrating deep professional knowledge and experience of product compliance your role will involve mentoring and upskilling your team to ensure business continuity and individual progression.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. ​

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• You’ll set and drive product safety strategy for the assortment supplied by the wholesale brands to ensure only safe and compliant products are offered to Zalando customers. 

• You will translate internal compliance framework and guidelines into operational processes while demonstrating the ability to turn complex EU and local product compliance requirements into scalable processes and solutions. 

• You’ll oversee timely execution of existing and implement new robust processes to ensure product non-conformities are identified and managed effectively internally (interface to Buying) and externally (Partner management) striving to continuously improve product safety and compliance at Zalando. 

• You will be responsible for supporting your Team in internal and external escalations resulting from product safety issues and ensure preventative mechanisms are in place to avoid such cases.

• You will be responsible for your teams’ develpoment and create a highly engaged culture and motivated team and collaborative working environment. 

WE'D LOVE TO MEET YOU IF..

• You have an advanced professional knowledge of European legislative requirements applicable to Zalando product range. Min 5-10 years of work experience in the retail industry in the following sectors: apparel, footwear, accessories. 

• You bring strong analytical, strategic, planning and problem-solving skills with the declared intention to drive prevention focus and proven track record in project management. 

• You have excellent leadership skills, proven record of leading and developing a medium- sized team of cross-functional experts. (min. 5 years experience in leadership roles) 

• You have excellent stakeholder management, communication and presentation skills in both written and spoken English. 

• You have advanced knowledge of software applications in project management, Google application: processing, spreadsheets, database and presentations tools.

• You have curiosity to develop regulatory knowledge of additional product categories and markets.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year (for Zalando SE)

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us