Team Lead - Product Central

Sorry, this job was removed at 04:11 p.m. (CST) on Thursday, Jul 17, 2025
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West Chester, PA, USA
In-Office
Digital Media • eCommerce • Retail
The Role

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.The Opportunity

The Product Central Team lead is a leader in the daily processes and tasks of Product Central.

Your Impact

As expert of function, the Product Central Lead is responsible for labor forecasts and distribution, daily assignments and goals, pivoting between functions to best use allotted labor to expected need, and collaboration across teams and shifts towards our goals.

Team Leads are expected to have expertise in Product Central goals and how to achieve them and maximize labor amongst their teams. You will help create Standard Operations and Procedures, and their communication to important business assets. You must understand operations and have a background in communication.

  • Pull reports to monitor team member's performance and may provide coaching to them to improve productivity, quality, and safety outputs.
  • Support and communicate development programs, procedures and company values to provide a positive, supportive and productive work environment.
  • Assist the Area Manager in setting up the daily/weekly job assignments of the team members. Will facilitate the movement of team members throughout their shift to meet our needs.
  • Analyze deficiencies and develop plans to correct.

What You Bring:

  • Subject matter expert in fulfillment center processes. Can exceed safety, quality, and production standards to provide coaching in areas to team members.
  • Be able to use materials handling equipment.
  • High School Diploma or equivalent
  • Experience with Excel (can maintain complex spreadsheets)
  • May work flex schedule to meet our needs.

JOB REQUIREMENTS (As needed by the ADA)

1. Ability to lift cartons/totes/product weighing up to 50 lbs or with assistance for over 50 lbs.

2. Operate warehouse equipment such as stock pickers, Work Savers and pallet jacks.

3. Operate elevated machinery

4. Operate standard office equipment such as computers, fax machines, photocopiers, etc.

5. Access and enter information using an automated system.

6. Maintain attendance as defined by company policy.

7. Ability to stand for entirety of shift

1st Shift

Sun - Tues 6:00AM - 6:30PM

Location

West Chester, PA

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.If you want to grow professionally and learn every day, youll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. 

Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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