At Pfizer, we believe that every team member has the power to make a significant impact on improving patients' lives. You will be at the forefront of our Finance division, driving initiatives that support our mission to deliver breakthroughs that change patients' lives. Your critical contributions in financial operations help streamline processes, enhance productivity, and support the seamless delivery of our life-saving products to patients worldwide.
Role summary
The Payroll Team Lead is responsible for delivering operations of the payroll processes at high quality standards in line with key objectives and agreed service level. With a strong focus on service delivery, process improvement, and data confidentiality, the Payroll Team Lead plays a critical role in ensuring a timely, accurate, and compliant payroll. This role prepares and consolidates reports for stakeholders, analyzes and addresses audit findings, reconciles and resolves complex payroll processing and colleague payroll issues.
The Payroll Team Lead implements payroll best practices according to industry and company standards taking into consideration accounting standards, internal controls, and regional policies. The role leverages technological platforms to bring effectiveness and efficiency to the operation.
This role is accountable for ensuring proper controls are in place, escalating issues appropriately, and maintaining effective communication with key stakeholders. Acting as a key operational leader, the Payroll Team Lead supports, guides, and develops payroll team members and drives team performance by monitoring key metrics and KPIs.
This role will promote Pfizer's Purpose, Values, and the GBS culture by engaging and leading a team of qualified and diverse CS colleagues.
Role Responsibilities
- Execute activities associated with the assigned payroll processes which include but are not limited to:
- Ensure that all Payroll inputs for the payroll cycle are performed timely and accurately by managing day-to-day operational activities and deliverables
- Ensure s annual and year-end activities are planned proactively and executed timely
- Support data collection for payroll audits and compliance checks
- Ensure efficient training and handover of activities to other/new team members
- Review payroll controls and ensures that payroll is compliant with regulatory and company standards (e.g., SOP, SOX Controls)
- Maintain up to date knowledge of the regulatory framework and ensure any new regulations are implemented timely
- May be responsible for regular execution or back-up of an assigned payroll depending on the requirements of the markets under responsibility of the extended team
- Implement new payroll controls, procedures and policies as needed
- Identify and implement process improvement, automation opportunities and transformational projects
- Coordinate with other departments on payroll-related matters
- Support developmental opportunities and training for direct reports
- Manage performance of direct reports through goal setting, assessment, feedback and coaching
- Build effective working relationships with key stakeholders (PX, Finance, Incentives Team, Payroll Vendors etc.)
- Monitor and report on payroll metrics and KPIs (such as Payroll Accuracy Tracker (PAT), Service Now cases, Volume tracker)
- Act as first level escalation point to resolve complex Time & Attendance related payroll issues or report to the next management level
- Ensure active participation at Service Delivery calls and drive issue resolution
- Ensure documentation such as work instructions (WI) or standard operating procedures (SOPs) are up to date.
- Review and certify payroll signoffs relating to all payroll inputs, audits, files, compliance and other related payroll documents, where part of scope
- Assess technology requirements and changes and ensure that systematic updates are completed by the vendor in a timely and complete manner, where part of scope
Required Qualifications
- Bachelor's degree in finance, Accounting or related field required.
- 3+ years' experience in payroll, accounting or Finance
- In-depth knowledge and experience of payroll calculation and processing
- Ability to maintain strict privacy and confidentiality
- Attention to detail and accuracy
- Problem analysis and problem-solving skills
- Able to communicate effectively in English (spoken & written) with colleagues at all levels of the organization
- German language skills are required to independently manage German tax and audit matters; equivalent experience will also be considered. Daily use of German is expected, including within the SAP Payroll system
Preferred Qualifications
- Master's degree in business or related field
- Experience with multi-state or international payroll
- Familiarity with Works Council, union or collective bargaining payroll processes
- Experience in management of a team
- Experience with Workday, ADP, Service Now, SAP, payroll and time/attendance systems
- Certified Payroll Professional, or similar professional designation
- Knowledge of compliance standards such as GDPR, SOX, and local labor laws
- Ability to speak multiple (additional) languages is a plus
Work Location Assignment: Hybrid
Please apply by sending your CV and a motivational letter in English
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Finance & Accounting
Skills Required
- Bachelor's degree in Finance, Accounting or related field
- 3+ years' experience in payroll, accounting or finance
- In-depth knowledge and experience of payroll calculation and processing
- Ability to maintain strict privacy and confidentiality
- Attention to detail and accuracy
- Problem analysis and problem-solving skills
- Fluent English communication (spoken & written)
- German language skills to independently manage German tax and audit matters; daily use of German expected (including within SAP Payroll)
- Master's degree in business or related field
- Experience with multi-state or international payroll
- Familiarity with Works Council, union or collective bargaining payroll processes
- Experience managing a team
- Experience with Workday, ADP, ServiceNow, SAP, payroll and time/attendance systems
- Certified Payroll Professional or similar professional designation
- Knowledge of compliance standards such as GDPR, SOX, and local labor laws
- Ability to speak additional languages
Pfizer Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes comprehensive medical with robust mental‑health networks, plus dental and vision options, and coverage for infertility/family‑building and transgender‑affirming care. Recent U.S. summaries name mental‑health partners and outline multiple plan choices.
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Retirement Support — The retirement program provides a 401(k) with company match plus an additional employer Retirement Savings Contribution, along with financial‑planning support and company‑paid life and disability insurance. These elements are highlighted as part of the core U.S. package.
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Parental & Family Support — Parental leave is described as up to 26 weeks in the U.S. when combining paid non‑medical parental leave with medical recovery where applicable, with exact pay and weeks dependent on circumstances and plan elections. Family‑building support includes egg preservation, adoption, and surrogacy coverage.
Pfizer Insights
What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
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