Team Lead - Onsite Operations

Posted Yesterday
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Hyderabad, Telangana, IND
In-Office
Senior level
Healthtech • Software
The Role
Own end-to-end execution of corporate health camps, including vendor coordination, planning, team briefing, onsite governance, diagnostics oversight, reporting, invoice reconciliation, client coordination, and escalation management. The role requires independently managing large-scale field operations, resolving issues in real time, and ensuring accurate, timely, audit-ready camp delivery.
Summary Generated by Built In
ABOUT THE ROLE

We are looking for a Team Lead / Manager - Onsite Operations to own the end-to-end execution of corporate health camps for our clients. This role requires someone who can independently plan, coordinate, and govern large-scale onsite health camps - managing multiple vendors, ensuring smooth on-ground execution, and owning reporting and escalations. This is a high-ownership role suited to someone who is sharp, decisive, and comfortable solving problems in real time.

KEY RESPONSIBILITIES

• Vendor Coordination: Mobilize and coordinate multiple vendors (paramedics/manpower, diagnostics, equipment, transport/logistics) for each camp - for large camps, this may mean managing 5+ vendors in parallel.
• Planning & Briefing: Define camp requirements upfront - manpower, equipment, test panels, and reporting formats - and brief/train vendor teams accordingly.
• On-Ground Governance: Be present and active during camp execution - govern and monitor operations live, and troubleshoot issues on the spot.
• Diagnostics/Testing Oversight: Ensure test panels and sample logistics are executed accurately as per client scope.
• Reporting & Escalation: Own camp reports and vendor invoice reconciliation; escalate last-minute issues to leadership promptly and clearly.
• Stakeholder Management: Act as the single point of contact for client-side coordination during camp execution.


Requirements
WHAT WE'RE LOOKING FOR

• 5-8 years of experience in on-ground event, camp, or field operations - ideally with exposure to health camps, corporate wellness, or diagnostic camp execution.
• Demonstrated experience coordinating multiple vendors simultaneously for large-scale onsite/field events.
• Strong sense of ownership - able to govern and monitor independently without heavy oversight.
• Sharp problem-solving ability with a track record of making sound decisions under pressure, on the ground.
• Experience with reporting discipline, including vendor invoice reconciliation and camp MIS.
• Prior experience at TL/Manager level, having led a team or owned vendor coordination independently.
• Prior experience at a health-tech, corporate wellness, diagnostics, or event management company running large-scale onsite camps is an advantage.

WHAT SUCCESS LOOKS LIKE

• Running Camps smoothly with minimal escalations, and any issues are resolved on the spot without disrupting the client experience.
• Vendor coordination should be seamless, with clear briefing and accountability across all vendor partners.
• Reporting and invoicing should be accurate, timely, and audit-ready.
• Ensuring Client & stakeholders should view this role as a reliable, single point of ownership for onsite execution.


Benefits
About ekincare
Join the fastest growing health benefits platform in India. ekincare is a Series B funded startup, operating in one of the few industries with strong tailwinds from the evolving healthcare and insurance ecosystem.
We are at the intersection of HealthTech and InsurTech, serving South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 1000+ companies including LinkedIn, Nike, Netflix, Air-bnb, S&P Global, D-mart, and many more, our predictive and personalized platform helps employers administer health benefits efficiently, reduce healthcare costs, and improve employee engagement.
Recognized for innovation by NASSCOM as one of India's most innovative startups and by Google for Startups.
Why Join Us?
•  Be part of a successful, high-growth Series B-funded startup with patented technology.
•  Work at the forefront of health-tech innovation and digital healthcare transformation.
•  Trusted by 1000+ organizations across industries.
•  Dynamic startup culture with a flat hierarchy and a "fast fail, fast learn" mindset.
•  Attractive compensation with lucrative performance-based incentives.
•  ESOPs and accelerated career growth opportunities.
•  360-degree appraisal process for holistic performance feedback.
•  Direct exposure to senior leadership and strategic decision-making.
•  Comprehensive medical benefits and wellness perks, including Gym, Yoga, Zumba, and more.

Skills Required

  • 5-8 years of experience in on-ground event, camp, or field operations
  • Experience coordinating multiple vendors simultaneously for large-scale onsite or field events
  • Ability to independently govern and monitor operations with strong ownership
  • Strong problem-solving and decision-making skills under pressure
  • Experience with reporting, vendor invoice reconciliation, and camp MIS
  • Prior Team Lead or Manager-level experience leading a team or independently owning vendor coordination
  • Experience in health-tech, corporate wellness, diagnostics, or event management companies running large-scale onsite camps
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The Company
HQ: Hyderabad, Telangana
195 Employees
Year Founded: 2015

What We Do

ekincare’s network of over 10,000+ service providers pan-India delivers cutting-edge health-tech services to over 500+ corporates and 2M+ employees. Our major services includes annual health checkups (AHC), telemedicine (online doctor consultations), e-pharmacy (order medicines online), vaccinations, mental health and well-being services, access to fitness centers and more. The AI-driven integrated and patented health benefits platform provides real-time insights on health parameters for both employers and employees, making it a robust solution for delivering personalized health and wellness experiences, while saving up to 90% in healthcare costs and lowering their employees’ health insurance premiums.

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