Team Lead - Mortgage Insurance Specialist (On-site)

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

The Team Lead Mortgage Insurance will be responsible for assisting with training team members across all 3 of our Mortgage Insurance teams (Research, Billing, and Reconciliation). The employee will assist with timely payments of monthly and annual premiums; as well as ensuring loan level data is accurately maintained. The Team Lead will perform all duties in accordance with the company guidelines, applicable federal, state, and local regulations.

List of required duties below. Distinguish on-site duties with a *.

• Oversees execution of monthly premium payments for PMI.
• Responsible for monthly monitoring and reconciliation of PMI.
• Participate in projects outside of general day to day duties including testing new processes.
• Assisting with training of new employees and additional training of existing employees as needed.
• Solves problems rapidly and cost-effectively with minimal disruption.
• Point of contact for MI Carriers.
• Recommend process improvements that can aid in the efficiency and quality within the MI Dept.
• Assist management and supervisors with monitoring work volumes across all 3 teams.
• Performs related duties as assigned by supervisor.
• Review and approve MI premium payment batches for payment.
• Performs related duties and special projects as assigned by management.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Required education and experience.

• High school diploma or equivalent, required.
• Bachelor’s degree or equivalent mortgage experience.
• 6+ years residential mortgage loan servicing experience.
• Minimum of 1 year experience training team members.

Required knowledge, skills, and ability.

• Proficient with Microsoft Office (Excel, Word, and Outlook).
• Detail oriented with excellent organizational, analytical, and problem-solving skills.
• Flexible to changing priorities, project scopes, and deadlines at any given time.
• Must be able to multi-task in a fast-paced environment.
• Advanced understanding of SQL data warehouse environments and OnBase imaging system.
• Excellent communication (written and verbal) skills with an ability to present to management as well as work well in a collaborative environment with all levels within the organization.
• Ability to make sound decisions based upon department, company policies, procedures, knowledge, and experience.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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