Team Lead Insurance & Annuities Operations

Provide day-to-day leadership & direction to a team of Operations professionals in the life insurance new business underwriting business, dedicated to provide timely and accurate resolution of service requests submitted by Advisors/clients, as per defined Service Levels and operating procedures. Serve as point-person and operational expert and collaborate with Business counterparts, senior Leaders and team members to manage/resolve process level issues on daily basis.

Key Responsibilities

• Team Leadership & people management (team of ~20 resources at least): Lead, mentor, and develop the new business and underwriting team, ensuring high levels of performance, engagement, and productivity. To be well equipped to review and approve insurance applications within assigned authority levels, ensuring that underwriting practices are in line with company guidelines, local regulations, and market conditions.
• New Business Development:  Oversee the onboarding and processing of new business associates & processors, analysts and process leads, ensuring that applications are handled efficiently and accurately, with a focus on customer satisfaction and regulatory compliance
• Risk Assessment: Work closely with the stateside new business and underwriting team to ensure application and product requirements, assess and analyze potential risks in insurance applications, providing guidance on complex or high-value cases.
• Compliance and Quality Assurance: Ensure that all underwriting and new business processes adhere to regulatory requirements, internal policies, and quality standards specific to the GCC market.
• Stakeholder Management: Liaise with stakeholders on both sides and other departments to streamline the new business process and support the achievement of business growth objectives
• Performance Metrics: Monitor and report on key performance indicators (KPIs) related to business process in new business activities, providing regular updates to senior management. reviewing team members performance and documenting regular checking on progress, annual reviews, merit increase and promotions recommendations as well as development action planning to improvise bottom quartiles within timelines
• Market and Competitor Analysis: Stay informed of market trends and competitor activities in the GCC insurance market, adjusting strategies as needed to remain competitive

Required Qualifications

• Bachelor’s degree in finance, Business Administration, Insurance, or a related field.
• 5 plus years relevant experience in insurance new business/underwriting roles, preferably within the GCC market.
• Minimum 2-3 years of people leadership experience
• Proven leadership experience in managing and developing teams.
• Strong understanding of insurance new business, underwriting principles, insurance regulations, and risk management.
• Excellent communication and interpersonal skills to engage with internal and external stakeholders.
• Proficient in underwriting software and tools, with strong analytical skills. Knowledge of the GCC insurance market and its regulatory environment is highly desirable.
• Experience in Process transition and set up
• Experience on training and development
• Experience on quality control, quality audits for insurance new business & underwriting functions

Preferred Qualifications

• LOMA- ALMI, FLMI, AALU, FALU, III, MBA
• Ability to work under pressure and manage tight deadlines.
• High attention to detail with a commitment to maintaining accuracy and compliance.
• Strategic thinking with a proactive approach to problem-solving.
• Customer-focused mindset, with a dedication to delivering excellent service.
• US healthcare exposure esp in Life and disability Insurance new business as well as underwriting functions.
• Life and Disability insurance industry product knowledge
• Underwriting risk selection basics and conceptual understanding. USD sign off authorities will be an additional edge

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full time

(8:00p-4:30a)

AWMPO AWMP&S President's Office

Business Support & Operations