About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Description
About the Department
UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.
As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.
Job Description
You will be part of the Channel Operations Centre Financial Payment, a backroom operations unit, to support processing of customers’ instructions.
Your key responsibilities includes:
- Handle daily operational activities, manage team’s resources to ensure all incoming instructions are processed within defined SLA
- Review and approve financial transactions such as Funds Transfers between UOB Accounts and other financial payments.
- Handle communications and escalations to and from internal departments and stakeholders
- Supervisory and administrative matters related to team
- Provide coaching and training support to improve proficiency of team
- Promote process improvement and take part in enhancement projects when required
Job Requirements
- Bachelor’s degree
- Minimum 6 to 10 years of experience in financial institutions operations preferred.
- Team supervisory and management experience will be an advantage.
- Proficient computer skills especially MS Office applications
- Able to communicate effectively both verbal and written
Additional Requirements
Develop, Engage, Execute, StrategiseBe a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
Top Skills
What We Do
We’re here to do Right By You.
At UOB, we aspire to build a better future for the people and businesses in the region.
Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN.
We create solutions tailored to your unique needs through data and relationship-led insights.
Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN.
We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies.
This is how we stay committed to forging a sustainable future for generations to come.
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