Team Lead, Business Development Representative

Job Posted 8 Days Ago Posted 8 Days Ago
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Austin, TX
Senior level
Software
The Role
Lead and mentor a team of Business Development Representatives by optimizing prospecting processes, leveraging automation, and collaborating across teams to drive pipeline growth.
Summary Generated by Built In

What is Contentstack?

Contentstack is on a mission to deliver the world’s best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology. Iconic brands, such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi and Walmart, depend on the platform to rise above the noise in today's crowded digital markets and gain their competitive edge.

Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code.

 Learn more at www.contentstack.com.

Who Are We?

At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!

What are we looking for?

We are seeking a dynamic and strategic Team Lead, Business Development Representatives (BDRs) to drive process optimization, mentor a high-performing team, and scale outbound prospecting efforts. This role is ideal for a leader who thrives on developing repeatable playbooks, leveraging automation tools for efficiency, and fostering collaboration across marketing and sales. If you have a passion for building scalable processes, coaching teams, and thinking creatively to drive pipeline growth, we’d love to hear from you!

Here’s what you’ll be doing:

  • Develop and optimize scalable outbound playbooks to ensure repeatable, high-impact prospecting strategies.
  • Leverage automation and MarTech tools to increase team efficiency and improve outreach effectiveness.
  • Mentor and coach BDRs, providing guidance on best practices for cadence, messaging, and outreach strategies.
  • Maintain accountability through daily reporting, ensuring team members meet and exceed goals.
  • Think outside the box—exploring innovative prospecting tactics beyond traditional outreach methods.
  • Collaborate with other teams to maximize event success and share insights on prospecting trends.
  • Create a strong feedback loop between BDRs, sales, and marketing, providing data-driven insights to refine strategies.
  • Travel up to 25% (1-3 times per quarter) for team training, industry events, or leadership meetings.

What really gets us excited about you?

  • 5+ years of BDR experience with a track record of exceeding pipeline goals.
  • SaaS industry experience with a strong understanding of outbound prospecting in a B2B environment.
  • Proficiency in SFDC, Gong, and LinkedIn Navigator—you know how to use these tools to drive results.
  • Proven ability to scale processes, build team efficiencies, and develop repeatable strategies.
  • Strong mentorship skills, with a passion for coaching and upskilling team members.
  • Excellent communication and organization skills, ensuring smooth collaboration across teams.
  • Creative problem-solver, always looking for new ways to improve outreach and engagement.
  • Empathetic leader, who understands the challenges of the BDR role and the needs of target personas.

Note: This job is on-site at our workspace in Austin, Texas. You are required to be in-office five days a week.


Salary for this role is $75,000 annually based on skill set and experience plus commission.


What Do We Offer?

Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it. 

Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.

Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!

One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…


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Top Skills

Gong
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SFDC
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The Company
HQ: San Francisco, CA
523 Employees
On-site Workplace
Year Founded: 2018

What We Do

Contentstack is a composable DXP which is a digital experience platform assembled from a series of best-of-breed solutions. These solutions work together via APIs to deliver content and digital experiences to customers in a more agile and flexible way than a single, integrated, and essentially monolithic platform. It brings a microservices approach to the DXP space.

Our composable DXP stands out in the market, so your digital experiences can.

The Contentstack platform builds on our pioneering headless CMS roots, making complete what headless CMS alone do not. This includes a built-in Marketplace, full-stack automation, and integrated front-end hosting for full end-to-end digital experience functionality. Unlike legacy DXP solutions, we do this with a 100% open MACH architecture for maximum choice and functionality up and down the composable stack.

There is no stack like Contentstack.

Learn more at www.contentstack.com.

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