Team Lead (53993)

Posted 3 Days Ago
Be an Early Applicant
44805, Ashland, OH, USA
In-Office
13-15 Hourly
Entry level
Automotive
The Role
Leads daily car wash operations by scheduling and supervising team members, assigning duties, training employees, resolving customer issues, balancing cash, and enforcing safety policies. Provides customer service, processes payments, directs vehicles into the wash tunnel, inspects vehicles, cleans and organizes the facility, maintains equipment areas, and supports efficient service in outdoor conditions.
Summary Generated by Built In

DON'T MISS OUT ON THIS NEW AND EXCITING OPPORTUNITY!

BUCKEYE EXPRESS CAR WASH IS EXPERIENCING UNPRECENTED GROWTH!

We need highly energetic, enthusiastic, dynamic, big-picture people that want to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match.

Think you have what it takes? Apply today! Multiple positions available including Management and Non-management.

Benefits:

Competitive Pay + Opportunity to Earn a Monthly Bonus

***FREE CAR WASHES***·       

·         Paid Time Off

·         Continuing Education reimbursement $2500 annually

·         Flexible schedules/work life balance

·         Refer a friend $200 bonus

·         Paid Training/Career Path Development

·         Free Uniforms

Full-time OR Part-time Positions available

 

Position Overview

The Team Lead is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service.

Duties and Responsibilities:

  • Organizing shift schedules for team members
  • Monitoring attendance, tardiness and time off
  • Assigning duties to specific employees based on role and skills
  • Supervising employees and assisting with tasks as necessary
  • Managing employees’ requests and transgressions
  • Training new and current team members on tasks
  • Handling customer issues and managing conflicts
  • Adhering to company policies and health, safety and employment standards
  • Balancing cash drawers and preparing cash deposits

Additional Tasks:

  • Greet customers courteously and explain available wash services to them; take and process wash payments to the satisfaction of customers and car wash
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, and grease gun)
  • Provide assistance to customers in any area concerning car wash process
  • Move or direct cars into the express wash tunnel with a pleasant, focused, and competent attitude
  • Points to directional sign; neutral, no-brake, no steering while watching the customer to ensure directions are followed.
  • Smiles at customer and does thumbs up after guest is in neutral with no brakes
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area
  • Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
  • Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
  • With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates.
Qualifications

Qualifications:

  • Ability to display courteous and professional attitude
  • Excellent customer service skills to ensure optimum customer satisfaction
  • Strong ability to work flexible hours, such as evenings and weekends
  • Ability to work standing over long periods of time
  • Ability to lift items of moderate weight
  • Ability to work outdoor and be efficient in all weather conditions
  • Ability to interact ethically with fellow employees and customers
  • Excellent written and oral communication skills, as well as interpersonal skills
  • Strong ability to handle the physical demand of the job
  • Ability to follow directions and correctly implement tasks.
  • Car wash locations can create wet hazardous conditions and safety precautions should be met for safety and compliance

**Roles and responsibilities are listed above but are not limited to the list.  Employees may be asked to complete tasks outside of this list and within managements reason for their job description. **

Skills Required

  • Courteous and professional attitude
  • Excellent customer service skills
  • Availability to work flexible hours, including evenings and weekends
  • Ability to stand for long periods
  • Ability to lift items of moderate weight
  • Ability to work outdoors in all weather conditions
  • Ethical interaction with employees and customers
  • Excellent written and oral communication skills
  • Strong interpersonal skills
  • Ability to meet the physical demands of the job
  • Ability to follow directions and correctly implement tasks
  • Ability to follow safety precautions in wet and hazardous conditions
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The Company
HQ: Mansfield, OH
159 Employees
Year Founded: 2015

What We Do

Buckeye Express Car Wash is a locally owned and operated car-wash business serving communities across Northeast Ohio. It offers quick exterior washes with tiered options that include wheel cleaning, underbody flushes, protectants, towel drying, and shine treatments, plus unlimited monthly wash memberships. The company emphasizes convenient, high-quality vehicle cleaning, customer service, and community partnerships. Free vacuum access is also available at its wash locations.

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