Team Assistant (Pulte Mortgage)

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Denver, CO
In-Office
Other • Real Estate
The Role

Providing lending services to help our customers achieve their dream of homeownership.

At Pulte Mortgage, we’re more than a lender—we’re a team driven by purpose. Since 1972, we’ve helped over 700,000 families finance their dream homes through innovative lending solutions and a commitment to doing the right thing. As a wholly owned subsidiary of PulteGroup, we offer a people-first culture rooted in collaboration, integrity, and daily positivity. Join us in Denver, CO, and be part of a company recognized by Fortune and Great Place to Work for building meaningful careers, supporting community impact, and creating a workplace where you can thrive.

Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.

TEAM ASSISTANT

JOB SUMMARY

Assist Operations Production Teams in scheduling customer interviews, follow-up calls, and additional administrative duties.

PRIMARY RESPONSIBILITIES

  • Contact customers to schedule interviews and follow up calls with Loan Consultants and Loan Processors. May have up to 50  to 100 calls per day.

  • Perform various administrative tasks including setting up loan files, reconciling loan disclosures, and updating systems.

  • Collaborate with field and builder partners to schedule interviews with customers

  • Performs various administrative tasks as required.

SCOPE

  • Decision Impact: Individual

  • Department Responsibility: Single

  • Budgetary Responsibility: No

REQUIRED EDUCATION:

  • Minimum High School diploma or equivalent

REQUIRED EXPERIENCE:

  • Proven strong customer service / phone skills

  • Strong written and oral communication skills

  • Ability to work efficiently in a fast-paced environment

  • Must possess superior organizational and time management skills.

PAY RANGE: $22.00 hourly. This position is also will also be eligible for monthly incentives based on the successful completion of defined performance objectives.

In addition to up to 9 paid company holidays per year, employees are eligible for up to 6 days of sick pay. Moreover, eligible employees with less than 10 years of service can accrue up to 17 PTO days per year (and up to 22 PTO days per year upon 10 or more years of service).  Employees are eligible to participate in the Company’s 401(k) Plan. Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage. Employees are covered by company-paid disability, basic life insurance and parental leave. Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available. In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable). Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.  Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

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The Company
HQ: Atlanta, GA
4,724 Employees
Year Founded: 1950

What We Do

PulteGroup, Inc. (NYSE: PHM), based in Atlanta, Georgia, is one of America’s largest homebuilding companies with operations in more than 40 markets throughout the country. Through inspired employees, exceptional customer service, superior operational execution, and a foresight for the future, we can build incredible places where people can live their dreams. We are committed to providing work that moves you, trust that empowers you, and a company that brings you pride and opportunities to grow. We are proud to be recognized as one of Fortune’s 100 Best Companies to Work in 2021, Fortune’s Best Workplace for Women in 2020, and certified as a Great Place to Work 2019-2021.

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