Team Administrator

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

We are looking for an experienced Team Administrator to support our Real Estate senior leadership team and partners. 

Job Description

Key day-to-day activities will include the following, but not limited to: 

• Acting as a central “go-to” contact for the SLT and Partners
• Complex diary and inbox management across multiple senior stakeholders
• Coordinating governance forums (SLT meetings), including materials and logistics
• Managing senior stakeholder and client relationships
• Prioritising competing leadership demands and making judgement calls on urgency
• Ensuring follow-up and accountability on leadership actions
• Oversight of service quality and admin delivery standards
• Supporting sensitive or confidential matters with discretion
• Providing ad hoc support requiring judgement and problem-solving
• Tracking and managing actions from leadership meetings
• Planning and delivering events and programmes
• Managing team communications, including monthly updates and large distribution lists
• Supporting finance processes (expense validation, approvals, compliance checks)
• Coordinating multi-stakeholder meetings and logistics
• Managing and triaging shared requests and coordination activities 
• Produce, format and amend CVs, minutes, letters, reports, presentations and any other documents as requested 
• Photocopying, printing, binding, and scanning documents as requested 
• Providing day-to-day assistance to the Business Assistants as necessary to contribute to the smooth running of the team 
• Booking meetings & meeting rooms as requested including internal events, external events and catering requests 

Essential Experience: 

• Proven experience in complex diary management
• Excellent written and verbal communication skills  
• Pro-active and approachable – well organised, innovative and a strong communicator 
• Ability to work under pressure, to deadlines, manage multiple tasks and ability to prioritise  
• Proficient in Microsoft Word, Excel and PowerPoint. 
• Knowledge of construction and/or professional services industry  
• The ability to learn new procedures quickly and liaise with clients and staff on many different levels 
• The role holder must have experience taking responsibility for managing their work and working with minimal supervision to achieve the outcomes required for the team  
• Customer service / client facing skills
• Experience of dealing with confidential material  
• Experience of supporting event organisation 
• Experience of basic finance administration/system e.g.: invoicing, purchase ledger. 

Desirable Experience: 

• Experience working in Dynamics365  
• Egencia

Key attributes: 

• Resilient, can-do attitude  
• Diligence with great attention to detail 
• Excellent organisational and administrative skills 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

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Please find out more about us at www.turnerandtownsend.com/

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.