TCS Engineer
Service area: Hertfordshire and surrounding areas
Contract Type: Permanent, Full Time
Hours: Monday-Friday, 36.25hrs/pw
TCS Engineer is responsible for installations, service and maintenance of dispensing and dosing equipment.
Key Responsibilities:
- Required to install, commission, maintain and repair dispensing and dosing equipment, such as dishwasher and Laundry dosing units , various water and none water fed chemical dispensing units. Enzymes dosing units.
- Responsible for installing (unpacking) and in some cases assembling equipment, servicing and maintenance of dispensing and dosing equipment on behalf of our clients.
- Test and undertake quality assurance checks to verify that the equipment is working in accordance with its design specification and current regulations.
- Diagnosing, troubleshooting and resolving faults, and organising repairs as required.
- Where required raising, submitting quotes for parts to be ordered, responsible of ensuring all part numbers align with technical manuals/product and confirming receipt of parts.
- Responsible for returning parts within warranty to supplier, other parts which have not been utilised must be returned to stores on conclusion of visit
- Responsible for completing electronic job sheets upon conclusion of site visit.
- Regular communication to be maintained with the Technical Customer Services Team.
- Responsible for maintaining, and checking van stock.
Skills, Knowledge & Expertise:
- IT literate (MS Office)
- Be competent working on electrical systems including reading diagrams. And competent in basic plumbing.
- 2-5 years engineering experience in dispensing or dosing equipment or similar highly desirable
- Full UK driving licence
- Strong communication and listening skills
- Commercial acumen
- Continuous development of product knowledge
- Knowing your customer
- Organised
- Attention to detail
- Working autonomously and as part of a wider team
- Ability to forward think and work agile under extreme circumstances
- Approachable
Benefits:
- Company Vehicle, Mobile & Laptop
- Annual leave: 23 days + Statutory leave for full time employees. Part time, and certain roles might be required to work bank holidays.
- Pension & Life Assurance Scheme.
- Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.
- 2 fully paid community volunteering days each year.
- Internal career progression support
- Long Service Awards – to celebrate your career milestones.
- Opportunity for career break – after 3 yrs of service
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
Skills Required
- IT literate (MS Office)
- Competent working on electrical systems including reading diagrams
- Competent in basic plumbing
- 2-5 years engineering experience in dispensing or dosing equipment or similar
- Full UK driving licence
- Strong communication and listening skills
- Commercial acumen
- Organised and attention to detail
- Ability to work autonomously and as part of a wider team
- Ability to forward think and work agile under extreme circumstances
- Approachable
- Confirmation of right to work in the UK
- Drivers Licence and Disclosure and Barring check (where applicable)
What We Do
The Lyreco Group is the European leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe. A global workplace solutions company with 12,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services. With our core values of excellence, passion respect, and agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change. To learn more about Lyreco – check out our website
