OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com.
** This position requires you to work the following hours: Monday, Tuesday, and Friday at 6:30am - 3pm CST and Wednesday and Thursday 6:00am -2:30pm in CST.
Position Summary/Objective
The Sr. Tax Processor is responsible for ensuring daily tax liabilities are completed and processed accurately. data management is complete and accurate for assigned jurisdictions to assist with completing timely and accurate filings and payments. Sr Tax Processor is responsible work with leaders and the internal team.
Essential Functions/Duties/Responsibilities
- Process Daily Tax Integrations by creating a packet
- Perform frequency updates
- Work with the internal team to process mapped tax codes
- Monitor the tax process dashboard
- Research discrepancies from daily tax integrations
- Complete research and reports
- Process and monitor Estimated Tax Payments
- Validate inactive tax codes for compliance
- Ensure required codes are set up (combined codes)
- Set up new tax codes during daily importation
- Provide excellent customer service through email, case, and tasks
Competency
- Ability to multi-task
- Accuracy
- Detailed Oriented
- Follows Direction
- Good time management skills
- Good computer skills and navigation
- Basic Excel Skills
- Analyze data
- Prioritizing competing demands
- Work with tight deadlines
- Sense of urgency
- Positive Attitude
- Meet Deadlines
- Proper work ethic
- Data Entry Experience
- Basic Tax Knowledge
- Computer literacy
- Good at repetitive tasks
- Customer Service
Supervisory Responsibility
This position has no supervisory responsibility
Qualifications and Experience
- High School Diploma or equivalent
- Payroll and/or tax experience OR 3-5 years of customer service/payroll processing
- Proficient in Microsoft Office.
- Excellent organization and time management skills
- Very strong communication and presentation skills, including both written and verbal forms.
- Analytical with strong problem-solving abilities and creative resolution skills.
- Must be able to work in a high-demand, fast-paced outsourcing environment.
Preferred Skills
- Associate degree or higher (or 3 years experience equivalent)
- Experience in an outsourcing environment, payroll or tax-preferred
- Multi-state jurisdiction knowledge and background
- Experience in a helpdesk environment
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
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What We Do
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care.
