OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions — all in one place.
SummaryThe Tax Data Analytics Supervisor is responsible for serving as the tax analytic specialist to reconcile out-of-balance conditions for daily, monthly, quarterly, and yearly payroll completions within Workday, the OSV collection process, and taxes paid/filed on behalf of our customers. The objective is to ensure the resolution of out-of-balance complies with payroll processing and tax regulations.
Monitor overall activities of the pay function, including all payment activities, in collaboration with key stakeholders to drive quality improvement
Work with the Team Manager to identify the need for system improvements
Serve as the first point of customer and internal escalation regarding tax analytics
Provide directions, instructions, and/or training to the team
Assist the team as needed with daily tasks and assist with special team projects
Perform routine audits for tax balancing actions and reconciliation communication to ensure deadlines are met
Responsible for daily, monthly, and quarterly reconciliation of payroll and taxes processed in all US tax jurisdictions
Responsible for applying credits based on a reconciliation of taxes remitted on behalf of the customer
Research and resolve the tax out-of-balance in a timely manner
Investigate and validate the cause of the out-of-balance in a timely manner and accurate
Responsible for communicating with customers and documenting the cause of the tax discrepancy, and ensuring to provide the customer with the steps required to resolve the out-of-balance when action is required within Workday
Ensure that the appropriate action is taken that complies with the tax authority requirements
Analysis of tax/payroll data on the employer and employee level of inspecting and transforming with the goal of discovering, suggesting conclusions, and supporting decision-making
Responsible for collecting data and analyzing data – running various mathematical calculations to determine how the data will conclude the best solution
Responsible for communicating with customers and documenting the cause of the tax discrepancy within quarterly/annual reconciliation reports
Responsible for providing the customer with the quarterly and annual reconciliation reports via the OSV tax portal
Responsible for communicating with customers via conference calls or the communication case system to explain the reconciliation of funding to tax deposits remitted and obtain approval of further collections and/or refunds after quarter-end or annually
Competencies
Positive attitude & team player
Good time management skills
Detail-oriented
Flexible in a changing environment
Problem solver
Strong written and verbal skills
Analyze problems or data
Mathematical aptitude
Work with tight deadlines
Critical thinking
Computer literacy
Attention to detail
Prioritizing competing demands
Strong understanding of payroll process and procedures
Ability to work with multiple interruptions
Independent decision making
Work with complex, high-profile customers
Qualifications and Experience
1 + year Payroll Tax experience
2 years of accounting / bookkeeping experience
Proficient at Microsoft Excel
Flexibility of hours to meet customer needs -Overtime will be required
Workday Certified
Accounting Certified
CPP/FPC Certification
Analytical of data of numbers
Payroll outsourcing experience
Good Grammar of writing and communication skills
Payroll and Tax experience of regulations
#LI-REMOTE
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.
Skills Required
- At least 1 year of payroll tax experience
- At least 2 years of accounting or bookkeeping experience
- Proficiency with Microsoft Excel
- Flexibility to work overtime and accommodate customer needs
- Workday certification
- Accounting certification
- CPP or FPC certification
- Payroll outsourcing experience
- Knowledge of payroll and tax regulations
OneSource Virtual Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneSource Virtual and has not been reviewed or approved by OneSource Virtual.
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Healthcare Strength — Healthcare coverage is presented as comprehensive, including medical, dental, vision, life/disability, and mental-health support, with both copay and HDHP/HSA-style options. Domestic-partner eligibility and standard support services like an EAP are also described as available.
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Leave & Time Off Breadth — Time-off and flexibility are portrayed as comparatively strong, with PTO/“unlimited” or flexible time-off framing and paid volunteer time referenced. Remote work is repeatedly positioned as a valued part of the overall rewards experience tied to work–life balance.
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Wellbeing & Lifestyle Benefits — Financial-wellbeing and lifestyle add-ons are highlighted through earned-wage access and wallet-style tools (e.g., myFlexPay/myFlexWallet) alongside mentions of items like a fitness stipend and company-sponsored events. These extras are framed as modern perks that can improve day-to-day benefits usefulness beyond core insurance.
OneSource Virtual Insights
What We Do
OneSource Virtual (OSV) is the Workday partner that has helped more than 1,300 companies with everything from deployment to maintenance to payroll and more—all to make the day more doable. Founded in 2008, OSV pioneered Business Process as a Service (BPaaS) and has become the leading provider of automated solutions for organizations of all sizes using Workday, delivering services with unparalleled choices, unwavering commitment, and uncompromising care.
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