We are seeking a high-impact Travel Payments Consultant to serve as the lead advisor for our clients. This is a customer-facing strategic role designed for someone who can walk into a boardroom and explain how a payment architecture could have an impact on month end reconciliation but also solve for global tax fragmentation.
You won't just be recommending payment solutions; you will be designing the "Financial Blueprint" for global companies. Your goal is to help clients navigate the friction between a frictionless checkout and the "hard walls" of international tax compliance and e-invoicing mandates.
Key Responsibilities- Strategic Advisory: Lead discovery workshops with client CFOs and CTOs to audit their current payment stacks and identify opportunities for efficiencies and optimization.
- Solution Architecture: Design end-to-end flows that integrate payment gateways with e-invoicing to ensure legal compliance without ruining the user experience.
- Tax & Compliance Roadmap: Educate clients on the impact of Continuous Transaction Controls (CTC) and help them transition from manual invoicing to automated, real-time fiscal reporting.
- Vendor Selection & Orchestration: Act as a neutral advisor to help clients select the right mix of PSPs (Payment Service Providers), Tax Engines, and Middleware to support their specific geographic footprint.
- Implementation Oversight: Bridge the gap between the client’s business requirements and the technical delivery teams to ensure the final solution meets local fiscal "truth."
- 5+ years processing and reconciling travel-related payments including airline tickets, hotel accommodations, car rentals, and ancillary travel services.
- 5+ years managing multiple payment methods such as virtual cards, lodge cards, corporate credit cards, and direct billing arrangements.
- 5+ years reviewing and validating supplier invoices for accuracy, contractual compliance, and correct authorization prior to payment.
- Investigate and resolve payment discrepancies, chargebacks, and vendor billing issues efficiently.
- Partner with travel management companies (TMCs), suppliers, and internal stakeholders to support seamless payment operations.
- Maintain accurate financial records and support month-end close, reconciliations, and reporting activities.
- Monitor transactions for duplicate charges, fraud risks, and policy exceptions.
- Assist with the implementation and optimization of travel payment and expense management systems.
- Provide guidance to travelers and internal teams regarding payment processes and policies.
- Ensure adherence to company policies, financial controls, and regulatory requirements.
- Nice to have: 5+ years exposure to VAT and other indirect taxes related to travel services, including basic validation of tax treatment on supplier invoices and support for tax reporting or recovery processes.
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What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
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