This opportunity follows a hybrid schedule. Onsite Tuesday, Wednesday Thursday in the following locations: Malvern, PA.
Duties:
- Oversee daily tax-withholding operations supporting retail brokerage client accounts.
- Manage processes and provide oversight to ensure regulatory and service level objectives are consistently achieved. Understand unique rules applicable to Broker Dealer business related to required filings from tax agencies.
- Ensure regulatory, compliance, and service-level objectives are consistently achieved.
- Monitor automated withholding processes and identify, investigate, and resolve exceptions or operational issues.
- Support oversight of IRS B-Notice programs, including client resolution activities related to backup withholding requirements.
- Assist with foreign withholding and non-resident alien (NRA) tax processes, including W-8 documentation requirements.
- Support levy-processing activities requiring coordination across clients, taxing authorities, and internal business partners.
- Facilitate and maintain operational controls, ensuring appropriate documentation and evidence are completed accurately and on time.
- Analyze operational risks and proactively identify opportunities for process improvements and increased efficiency.
- Partner with Tax Oversight, Compliance, Legal, Enterprise Risk Management, technology teams, vendors, and business stakeholders to ensure accurate execution of tax-related activities.
- Support testing, validation, and implementation of process and system enhancements.
- Resolve complex client and operational issues with sound judgment and attention to risk.
- Operate as a trusted resource for complex issues and serve as a bridge between individual contributors and management.
Required Qualifications:
- Undergraduate degree or equivalent combination of training and experience.
- Minimum of three years of related experience.
- Strong analytical and problem-solving skills.
- Demonstrated ability to learn and apply complex concepts, processes, or systems.
- Effective verbal and written communication skills.
- Proven ability to manage detail-sensitive work accurately under time constraints.
- Experience working independently and exercising sound judgment.
- Ability to adapt to changing priorities in a dynamic operational environment.
Preferred Qualifications:
- Experience within financial services, brokerage operations, banking operations, tax operations, compliance, audit, risk, or other regulated operational environments.
- Familiarity with tax-withholding processes, B Notices, backup withholding, W-8 documentation, foreign withholding, or levy processing.
- Experience supporting controls, audits, compliance activities, or risk management programs.
- Process improvement experience, including Lean Management methodologies.
- Experience working with cross-functional stakeholders across complex organizations.
- Knowledge of systems, workflows, and operational controls.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Undergraduate degree or equivalent combination of training and experience
- Minimum of three years of related experience
- Strong analytical and problem-solving skills
- Ability to learn and apply complex concepts, processes, or systems
- Effective verbal and written communication skills
- Ability to manage detail-sensitive work accurately under time constraints
- Experience working independently and exercising sound judgment
- Ability to adapt to changing priorities in a dynamic operational environment
- Experience in financial services, brokerage operations, banking operations, tax operations, compliance, audit, risk, or another regulated operational environment
- Familiarity with tax withholding, B Notices, backup withholding, W-8 documentation, foreign withholding, or levy processing
- Experience supporting controls, audits, compliance activities, or risk management programs
- Process improvement experience, including Lean Management methodologies
- Experience working with cross-functional stakeholders across complex organizations
- Knowledge of systems, workflows, and operational controls
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
