Responsibilities:
- Lead, support and coach tax administrator team
- Standardize administrative operations to ensure consistency across Tax practice
- Provide day-to-day guidance on workflow, deadlines, prioritization, and partner support expectations
- Troubleshoot, address and resolve escalated issues
- Monitor administrative capacity, coverage, and workload trends; proactively identify gaps and implement coverage solutions
- Onboard administrative new hires in coordination with HR, Tax Operations, and local leadership,
- Build and deliver ongoing training sessions and refreshers
- Work with Tax partners and leaders to align administrative support
- Prepare performance review documentation and feedback summaries alongside partners and leaders
- Mentor tax administrators to work together on goals, development plans, and performance improvement needs.
- Integrate administrators from newly merged offices, including onboarding into firm systems and workflows, data transition support, and assessment of training/readiness gaps.
- Travel to firm offices as needed to support onboarding, training, integration, and operational alignment
- Drive process improvement by identifying inefficiencies and opportunities to enhance administrative workflows
- Document best practices, procedures, and scalable processes.
- Collaborate with Tax Operations leadership on centralized support models, standardization initiatives, and firmwide operational excellence efforts.
Qualifications:
- Extensive experience in tax administration or professional services operation
- Strong understanding of tax workflows, deadlines, and administrative support models
- Proven ability to lead, coach, and support teams across multiple locations
- Excellent written and verbal communication skills; able to produce concise, essential updates for broad audiences
- Comfortable navigating change, growth, and complex organizational structures
- Strong process design, continuous improvement, and automation mindset.
- Comfort partnering cross-functionally (operations, technology, and practice leadership) to deliver outcomes.
- Ability to multitask and prioritize tasks effectively
- Discretion and confidentiality when handling sensitive information
- Detail-oriented with a commitment to accuracy
Skills Required
- Extensive experience in tax administration or professional services operation
- Strong understanding of tax workflows, deadlines, and administrative support models
- Proven ability to lead, coach, and support teams across multiple locations
- Excellent written and verbal communication skills
- Detail-oriented with a commitment to accuracy
Aprio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aprio and has not been reviewed or approved by Aprio.
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Fair & Transparent Compensation — Pay is generally positioned as competitive and fairly paid across many roles, with clearer benchmarking helped by public job-posted ranges and compensation aggregators.
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Healthcare Strength — Health, dental, and vision coverage is positioned as comprehensive and available from day one for full-time hires, which is stronger than the more typical waiting-period approach.
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Retirement Support — Retirement offerings include a 401(k) with profit sharing and access to FSA/Dependent Care accounts, which can improve total rewards when firm performance supports contributions.
Aprio Insights
What We Do
Aprio is a premier CPA and business advisory firm that advises clients and associates on how to achieve what’s next. Aprio’s associates work as integrated teams across advisory, assurance, tax, outsourcing, staffing and private client services, bringing the best thinking and personal commitment to each client. Across practices, Aprio brings together proven expertise, deep understanding and strategic foresight for industries including Manufacturing and Distribution; Non-Profit and Education; Professional Services; Real Estate and Construction; Retail, Franchise and Hospitality; and Technology and Blockchain. Headquartered in Atlanta, Georgia, Aprio has grown to over 1,000+ team members. To serve clients wherever life or business may take them, Aprio’s teams speak more than 30 languages and work with clients in over 50 countries.









