Tasting Room Support Associate- Booker Wines

Job Description

Company Summary

We’re the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we’re driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we’re the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more driving industry-leading growth for us today. But we’re just getting started. Our ability to stay at the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For. 

Position Summary

A support associate is tasked with proactively maintaining Booker and My Favorite Neighbor standards of organization, tidiness and cleanliness in customer facing operations and back of house operations. This position is expected to take initiative, be constantly aware of and always addressing guest needs in a friendly manner, and ready to jump in to perform the responsibilities outlined below.

Responsibilities

• Set-up and clean-up of tasting rooms, patio, and picnic areas
• Answering and managing tasting room phone calls
• Assisting guests in creating and managing reservations
• Managing current and future reservations
• May include hosting duties including greeting and seating guests
• Providing water service
• Stocking wine and non-wine inventory
• Communication with all hospitality staff
• Maintaining cleanliness and tidiness of facilities
• Clearing tables and resetting tables for service
• Polishing glasses
• Assisting with onsite events as needed
• In-depth knowledge of experiences, club, and current information of BKR and MFN

Minimum Qualifications

• Must be able to thrive in a team environment
• Must be able to multitask
• Must be able to work weekends and holidays
• Must be friendly and approachable

Preferred Qualifications

• Strong organization and problem-solving abilities
• Capabilities to be flexible and manage constantly changing priorities with enthusiasm
• Commitment to high standards, detail oriented, coachable and highly motivated
• Interest in learning about regenerative agriculture and the beverage industry

Physical Requirements/Work Environment

• Works outdoors/indoors
• Works in warm/cold climates
• Works in high places
• Works on wet surfaces
• Is exposed to loud noise, fumes and/or toxic chemicals
• Works near moving, mechanical parts and lift truck traffic
• Must be able to move up to 55 lbs
• Must be able to assist in moving furniture as needed to accommodate guests during inclement weather (heat, cold, extreme wind, or rain)
• Primary office environment will be tasting room, caves, and outdoor spaces

Must be at least 21 years of age. Must be able to sit and/or stand for long periods of time and work on a computer for extended periods. Lifting may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hourly Rate: $16.90/an hour (tip eligible)

Location

Additional Locations

Job Type

Job Area

The salary range for this role is:

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).