Tarro is a restaurant technology platform designed to help mom-and-pop restaurant owners focus their time on delighting their guests instead of drowning in day-to-day firefighting. We combine AI-enabled voice ordering, delivery solutions, payment processing, and marketing to help restaurants earn more profit while minimizing operational complexity. Running a restaurant is extremely hard, and Tarro exists to enable restaurant owners to thrive, not just survive.
Founded in 2016, Tarro has been profitable for many years and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M. Thousands of loyal restaurants have entrusted Tarro with their success, and Tarro has served nearly 20 million customers on their behalf. We're rapidly growing across many teams and roles.
We’re a talent dense team consisting of people from Google, Meta, Tesla, Square, and more. Come join us! To learn more about our origin story, culture, and values, please visit us here.
What we’re looking for:We are looking to hire a product designer to shape and build the user experiences across multiple Tarro product areas. In this role, you’ll regularly conduct user research, create wireframes and prototypes, and collaborate with product, engineering, and a wide variety of stakeholders. You’ll own decisions, ship regularly, and have a direct impact on our Tarro’s growth and evolution. As a foundational hire on our small but growing design team, you'll not only help build our products but also define how design works at Tarro and shape our design culture.
Please note that this role will require you to be comfortable with working in-person at one of our NYC or Menlo Park offices 3 days/week
What you’ll accomplish:You’ll own the user experience for key high-visibility product initiatives at Tarro, all the way from initial prioritization to concepting, development, launch, and beyond
You’ll be part of identifying the right problems to solve, not just working on them
You’ll regularly collaborate with product managers, engineers, other designers, and a broad cross-functional team throughout the product development process
You will regularly conduct your own user research to drive your decision-making, ranging from focus group discussions to shadowing and interviews, both virtually and on-site
You’ll deeply understand our users by getting trained to use our products like they would (you'll take many real customer calls)
You’ll join as an early member of the growing Tarro design team and meaningfully contribute to shaping the team’s culture, processes, and ways of working
You’ll define and design key workflows while also accounting for edge cases and points of friction, and managing design tradeoffs throughout
Minimum 5 years of tech and/or agency UX design experience
Strong UX fundamentals and visual design skills
Demonstrated experience designing and launching features together with engineers and product managers
Excellent communication, collaboration, and storytelling skills
Bias for action and a drive to get things done, wearing multiple hats as needed
Experience building 0 to 1 products
Experience building tools and workflows for internal team members
You have experience working in the restaurant industry or on restaurant technology
You have experience contributing to and/or creating design systems and tooling
If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!
Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.
The salary range for this role is $160,000-$220,000
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What We Do
Tarro was born out of our personal struggles running a take-out restaurant for 10+ years. We know first-hand that small restaurant owners work far too hard to earn razor-thin margins. On top of that, enterprise software vendors offer technology solutions that don’t always work for small restaurants. At Tarro, we use a combination of bits (technology) and atoms (real people) to solve real-world problems facing restaurants.
Today, we’ve helped more than 1,800 restaurant owners increase profits and secure a better future for their families. As we’ve grown, our founding principle has never changed: we aim to help independent restaurant owners realize their dreams.
Tarro has achieved significant growth over the past two years, growing annual re-occurring revenue by almost 4x to $46 million and quadrupling our customer base of mom-and-pop restaurants.
Why Work With Us
If you want to be part of a hyper-growth and profitable technology company–that’s backed by institutional investors - Tarro is the place for you. Based in Long Island City (aka Queens, NY), we seek creative thinkers who are passionate about using technology to solve the biggest problems facing independent restaurant owners.
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