Job Description:
ESSENTIAL JOB FUNCTIONS
1. Conducts and documents comprehensive assessment of client and/or client’s needs.
2. Participates in development of client’s service plan, consistent with assessment.
3. Arranges for delivery of needed services, as identified in assessment.
4. Assists client in accessing needed services through, for example, referrals or linkages.
5. Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs.
6. Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
7. Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards.
8. Provides case consultation (i. e., consulting with service providers/collaterals in determining client’s status and progress).
9. Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
10. Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation.
11. Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
12. May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy.
EDUCATION
· Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
· Completion of state-required case management/service coordination course within six months of date of employment.
EXPERIENCE
ADULT DIVISION: At least one (1) year of full-time employment experience post Bachelor’s working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master’s degree, no experience.
PHYSICAL DEMANDS/REQUIREMENTS
· Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing.
· Frequent exposure to threat of bodily harm from clients or families.
· Normal tasks may involve exposure to blood, bodily fluids, or tissue.
· May involve 24-hour on-call responsibilities.
· Reliable transportation for frequent travel.
Time Type:
Full timeSkills Required
- Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or a related Medicaid-approved field
- Completion of the state-required case management or service coordination course within six months of employment
- At least one year of full-time post-bachelor’s experience working directly with adults or an ACT population in a human services setting
- A relevant master’s degree may substitute for the required experience
- Reliable transportation for frequent travel
- Ability to lift up to 20 pounds and frequently lift or carry up to 10 pounds, or walk and stand for significant periods
- Ability to perform 24-hour on-call responsibilities
What We Do
Seven Counties Services is a Kentucky-based Community Mental Health Center and nonprofit behavioral-health provider. It delivers mental and behavioral health care, substance-use and addiction recovery treatment, developmental and intellectual-disability services, crisis support, and primary care to children, adults, and families across Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer, and Trimble counties. Its mission is to promote health, hope, and recovery while strengthening communities.
