This is a remote position.
About Us
Ellit Groups is a healthcare IT and operational consulting firm focused on bridging the gap between clinical operations, technology, and patient access. We partner with provider and payer organizations to design and implement solutions that improve efficiency, access, and outcomes.
Our team is built by experienced operators who bring practical, real-world insight to every engagement. We deliver results by combining deep industry expertise with a hands-on, execution-focused approach.
Our client is seeking a Clinical Support Analyst to support Tapestry-based referral, authorization, order routing, work queues, CRMs, provider portal, provider maintenance and Tapestry Link workflows. Assist their Managed Care Health Plan with support and system build and Utilization Management projects.
- Build and maintain referral and authorization workflows.
- Build and maintain orders and work queues
- Support utilization management workflows including Epic 278R.
- Maintain CRM records for member tracking and documentation.
- Support order routing and linkage with UM tasks.
- Troubleshoot Provider Portal and Tapestry Link issues.
- Manage security access and user templates.
- Participate in testing cycles and upgrades.
Requirements
Required Epic Tapestry Certification:
- Epic Referrals and Authorizations
Additional Desired Certifications:
- Epic Tapestry Claims and Contracts Administration
- Epic Tapestry CRM (Cheers) Administration
- Epic Benefits Engine for Tapestry
- Epic Tapestry Link
Qualifications:
- 3+ years of experience with UM/referrals/Tapestry as an Analyst
- Build Experience working in a managed care or shared instance environment.
- Strong analytical, communication and collaboration skills.
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a collaborative and innovative environment.
- Professional development opportunities to advance your career.
- Flexible work arrangements to promote work-life balance.
Skills Required
- Epic Tapestry Referrals and Authorizations certification
- 3+ years of experience with utilization management, referrals, or Tapestry as an analyst
- Build experience in a managed care or shared-instance environment
- Strong analytical skills
- Strong communication and collaboration skills
- Epic Tapestry Claims and Contracts Administration certification
- Epic Tapestry CRM (Cheers) Administration certification
- Epic Benefits Engine for Tapestry certification
- Epic Tapestry Link certification
What We Do
Ellit Groups is a multifaceted healthcare IT consultancy specializing in healthcare and life sciences. The firm provides agile EHR, ERP, and ITSM solutions, focusing on strategic advisory, implementation, and performance improvement. By bridging the gap between people, processes, and technology, Ellit Groups helps healthcare systems, payviders, and health plans optimize operational efficiency, reduce provider burnout, and enhance patient care through comprehensive digital transformation.
