Job Title: Tank Administrator
Location: Houston, TX
Responsibilities
- Bill and invoice tank and service orders
- Create work orders in SAP
- Update Sales Force on order status for tank and service orders
- Assist sales reps and customers on service and tank order ETA’s
- Manage a group email box
- Document driver and technician efficiencies through Sales Force and Excel spread sheets
- Provide information to and from drivers, supervisors and customers
- Communicate with customers and/or other personnel to address questions, problems, scheduling and requests for service or equipment
- Assist drivers and keep coworkers informed of daily activities
- Data entry and heavy volume of phone calls
- Provide customer service to customers, sales reps, and vendors including answering questions about products and services, warranty items, pricing, tank rig outs, etc.
- Other tasks and projects as assigned by manager
Basic Requirements
- Minimum one year of similar administrative experience in an office environment
- Excellent telephone etiquette
- Reside withing reasonable commuting distance
- Intermediate Microsoft Office proficiency with Outlook and Excel and Word
- Good typing skills
- Strong written and verbal communication skills
- Must be adept in problem solving
- Good math skills
- Ability to multi-task
- Strong attention to detail
- Good organizational skills
- Must have strong communication and interpersonal skills and be able to work well in a fast-paced team environment
Preferred
- Billing Experience
- Experience in the transportation industry
- SAP Experience
- Sales Force experience
Why Join Us
- Competitive pay
- Comprehensive benefits package: medical, dental, and life insurance
- 401(k) with company match
- Generous PTO and sick time
- Team-focused, customer-driven environment
- Opportunities to grow and develop your skills
- Supportive leadership and training
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Equal Opportunity Employer/Disability/Veterans
RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.
Skills Required
- Minimum one year of similar administrative experience in an office environment
- Intermediate Microsoft Office proficiency with Outlook and Excel and Word
- Strong written and verbal communication skills
- Good organizational skills
- Ability to multi-task
What We Do
RelaDyne, headquartered in Cincinnati, OH, combines many years of expertise with our valued associates to serve more than 10,000 clients in the automotive, commercial and industrial industries. We strive to deliver valuable, dependable service and effective solutions as a trusted partner to our customers. Our core business, focused on lubrication excellence, is accomplished through offering unmatched products and services in which we improve the reliability and efficiency of our customer’s equipment for increased profitability of their business. Through an understanding of each customer’s specific needs, our team of dedicated associates becomes a valued extension of their operations.
