We’re looking for a proactive and skilled Talent Specialist to be a strategic force behind how we grow at The Missing Link.
At The Missing Link, we believe great hiring is about more than filling roles, it’s about building a future-ready workforce.
This role sits at the intersection of recruitment, workforce planning, and strategic HR. You’ll be a trusted advisor to hiring managers, a talent ambassador in the market, and a key contributor to how we scale sustainably.
About Us
We’re The Missing Link - one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we’ve helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.
We are THE MISSING LINK between where you are and where you want to be.
You’ll be responsible for driving the full recruitment lifecycle from sourcing unique candidates to offer acceptance, all while playing a critical role in shaping workforce capability through skills gap analysis and planning.
Key Responsibilities:
- Manage full-cycle recruitment for technical and non-technical roles, from job brief through to offer acceptance
- Develop and execute creative, effective sourcing strategies for IT talent using job boards, LinkedIn, social media, networking, and direct outreach
- Build and maintain diverse talent pipelines for current and future hiring needs
- Deliver strong recruitment outcomes across key metrics including time-to-fill, offer acceptance rates, quality of hire, and candidate experience
- Monitor and improve cost-effectiveness of hiring, including cost-per-hire and source efficiency
- Partner with hiring managers to deeply understand their team needs and provide tailored recruitment support.
- Support the design and execution of workforce capability planning, including data-driven skills gap analysis for future hiring needs.
- Contribute to continuous improvement of recruitment processes, tools, and candidate experience.
- Maintain accurate, timely, and candidate interview details within the ATS.
Requirements
Qualifications & Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- 3+ years’ experience in talent acquisition and/or workforce planning, ideally within the IT sector
- Proven experience in full-cycle recruitment, including technical role sourcing and interviewing
- Strong understanding of skills mapping, capability frameworks, and workforce planning
- Experience using data and metrics to inform hiring decisions
Skills & Attributes
- Strategic mindset with strong attention to operational detail
- Confident communicator who can influence and partner with senior stakeholders
- Comfortable managing multiple priorities in a fast-paced environment
- Strong problem-solving and critical-thinking capability
- Passion for building a diverse, future-ready workforce
- Proficient with ATS platforms, HR systems, and data analysis tools (Excel, Power BI, Workday. Workable)
If you thrive in a fast-paced environment, enjoy connecting great people with great opportunities, and have a head for both detail and big-picture workforce trends, we’d love to hear from you.
Benefits
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
- Work in a supportive, inclusive, respectful and agile environment
- Company culture that fosters ongoing learning and professional development
- Flexible hybrid work options
- Great environment with regular staff events, free soft drinks, and daily breakfast
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What We Do
Established in 1997, The Missing Link was born from a vision to help businesses achieve their goals with the right IT solutions and services. We continue to deliver on this promise, helping your business achieve more by transforming your IT for better business performance. Whether your requirements are large or small, we have you covered with our core offerings including IT & Cloud, Cyber Security and Automation.
With businesses more reliant on information technology than ever before, staying ahead of innovation and trends in IT is increasingly complex. With a proven framework and specialised advice we will; lead you through the process, simplify your IT environment and secure your most important assets. By transforming your environment this way, we aim to strengthen the link between business objectives and IT strategies, so you don’t have to. In the world of fast-paced technology we are here to help organisations every step of the way, leaving your team free to focus on your business.
With over 20 years’ experience we’re recognised as industry leaders and accredited to the highest levels in the design, delivery and support of the latest technologies. We partner with market-leading global and local vendors to deliver you world class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.
We are the missing link between where you are and where you want to be.
