We are seeking a Talent Partner with a focus on Technical Recruiting to join our small but mighty recruiting team. This is a high-impact role responsible for hiring technical talent that directly supports Intermedia’s AI-powered Intelligent Communications platform and global growth.
What You’ll Do
- Act as a strategic talent partner supporting technical recruiting in Portugal as a primary focus, with flexibility to support other global recruiting needs as needed
- Own end-to-end technical recruiting for roles across engineering, cloud infrastructure, security, DevOps, product, and AI-adjacent disciplines supporting Intelligent Communications platforms
- Develop a deep understanding of Intermedia’s AI-enabled products, cloud technologies, and business objectives to effectively assess and attract top technical talent
- Partner with leaders hiring for teams working on AI-driven features such as automation, analytics, intelligent routing, and platform optimization
- Deliver an outstanding candidate experience while serving as a strong brand ambassador for Intermedia globally
- Consistently deliver results by identifying, qualifying, and closing candidates with strong technical capabilities and alignment to Intermedia’s culture
- Design and execute creative sourcing strategies leveraging LinkedIn Recruiter, AI-assisted sourcing tools, direct sourcing, referrals, market mapping, and targeted recruiting campaigns
- Build and maintain a high-quality, high-volume pipeline of technical candidates across multiple geographies and time zones
- Partner closely with hiring managers, HR Business Partners, and leadership to provide data-driven recruiting insights, workforce planning, and market intelligence
- Ensure hiring managers leverage best practices in interview design, structured evaluation, and behavioral interviewing
- Serve as the primary point of contact for candidates throughout the recruiting lifecycle, ensuring transparency and timely communication
- Provide regular recruiting updates, metrics, and insights to stakeholders, including senior leadership
- Track, analyze, and optimize recruiting metrics using AI-enabled recruiting analytics to ensure quality, speed, and scalability
- Maintain awareness of the competitive talent landscape, especially within AI-driven SaaS, cloud communications, UCaaS, and CCaaS markets
- Demonstrate working knowledge of immigration and work authorization considerations
- Manage reference checks for final-stage candidates
What You Bring
- BA/BS degree or equivalent experience
- 3-4 years of proven technical recruiting experience, with a strong track record of success in full-cycle recruiting success, leveraging AI-driven tools to source, engage, and close top technical talent
- Demonstrated experience recruiting for technology-driven and AI-enabled organizations, preferably within SaaS, cloud communications, UCaaS, CCaaS, or related industries
- Ability to quickly learn and clearly articulate complex technical and AI-related roles, technologies, and business needs
- Some experience leveraging AI-powered recruiting tools for sourcing, screening, pipeline management, or recruiting analytics
- Strong sense of urgency with the ability to balance speed, quality, and candidate experience
- Results-oriented mindset with a history of meeting or exceeding hiring goals and performance metrics
- Comfort partnering with senior leaders and highly technical hiring managers
- Ability to operate effectively in a fast-paced, high-growth, and sometimes ambiguous environment
- Excellent written and verbal communication skills
- Collaborative, proactive, and solutions-oriented approach with a positive, can-do attitude
Diversity, Inclusion, and Equal Opportunity
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- BA/BS degree or equivalent experience
- 3-4 years of proven technical recruiting experience with full-cycle hiring
- Experience recruiting for technology-driven and AI-enabled organizations
- Experience recruiting within SaaS, cloud communications, UCaaS, or CCaaS
- Proven ability to learn and articulate complex technical and AI-related roles
- Some experience leveraging AI-powered recruiting tools for sourcing, screening, or analytics
- Experience using LinkedIn Recruiter and other sourcing tools
- Working knowledge of immigration and work authorization considerations
- Strong written and verbal communication skills
- Comfort partnering with senior leaders and technical hiring managers
- Ability to operate in a fast-paced, high-growth, ambiguous environment
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
