Every morning, 11,000 Americans wake up and begin their first day of retirement. While retirement should be an exciting, empowering, and fulfilling part of one’s life, the reality today is that retirement brings along with it a fundamentally new set of challenges that make it an overwhelming time for many.
At Chapter, we believe that the current infrastructure for retirement is broken, and we’re on a mission to fix it. We’ve started by building industry leading technology to solve the first major obstacle in retirement: navigating Medicare (healthcare coverage for retirees over 65). Our products help seniors sign up, choose an insurance plan, and leverage their plan after they are enrolled. And, unlike most Medicare advisors who only search plans that pay them, Chapter searches every Medicare option nationwide. This allows us to find savings and benefits that others miss.
But our ambition doesn’t stop with Medicare — we seek to transform the way that Americans navigate and experience retirement. If this sounds exciting to you, we’d love to speak with you.
About the Role
Chapter is looking for a Talent Acquisition Partner to join our team. You will be responsible for managing the end-to-end talent acquisition process, collaborating with hiring managers, and ensuring a positive candidate experience. You will profile the best candidates, and develop channels and sourcing strategies to engage talent on a daily basis.
Talent Acquisition Partners are critical in helping us to achieve our mission. You must navigate competing demands, consistently generate new strategies, have strong problem solving skills, embrace a test and learn attitude, and embrace a data-driven approach to pipelines and the overall hiring process.
Your ability to learn new industries and roles and learn to quickly ascertain skill level and team fit is critical in this role. We seek to bring the best talent to Chapter, and your bar must be unrelentingly high.
What You’ll Do
- Own the Hiring Lifecycle: Design the end-to-end process, including crafting job descriptions, referral engagement, talent sourcing, interview process design, interview team alignment, offer, and close.
- Creative Candidate Sourcing: Utilize a variety of sourcing methods to identify and attract top talent, including new and different referral and network strategies, job boards, social media, professional networks, and industry events.
- Screening and Assessment: Conduct thorough candidate assessments, including resume reviews, interviews, and reference checks, to ensure the selection of qualified candidates who fit both the role and the company culture.
- Collaboration: Work closely with hiring managers and cross-functional teams to understand hiring requirements, provide guidance on market trends, and facilitate effective communication throughout the recruitment process.
- Employer Branding: Actively contribute to enhancing the company's employer brand by showcasing our unique culture and values through various channels, including social media and networking events.
- Candidate Experience: Ensure a positive candidate experience from application to onboarding, providing timely and constructive feedback while maintaining a high level of professionalism.
- Data Management and Analysis: Maintain accurate and up-to-date recruitment data and reports, leveraging tools and systems to track key performance indicators and continuously improve the recruitment process.
About You
- 5+ years of recruiting experience for a startup, tech, or within the Medicare industry
- Proven track record of success owning the entire recruiting process
- Experience sourcing and attracting talent
- Experience managing high volume recruitment processes with multiple stakeholders
- Experience collaborating with team members and hiring managers in various locations
- Ability to conduct different types of interviews (structured, behavioral)
- Hands-on experience with various selection processes (phone interviews, culture add, reference check, etc.)
- Familiarity with Applicant Tracking Systems (ATS), or Candidate Management Systems (CMS)
- Excellent communication, interpersonal, and time-management skills
- Exceptional communication and decision-making skills with a positive attitude'
The starting salary for this role will be between $145,000 - $190,000, but it might vary depending on skills and experiences. If you think you'd be a good fit for the role, you should apply. All of our offers are based on our assessment of each individual's unique skills and experience.
Our Commitment
Chapter embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Chapter will provide any necessary accommodation during the recruitment and selection process to an employee or applicant with a disability.
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.
What the Team is Saying
What We Do
Here at Chapter, we aim to help seniors not only navigate the complexities of Medicare, but also to transform the way seniors transition into and experience retirement. This is not easy, and no one else has succeeded at this endeavor. For us to achieve this mission, we have to have a deeply shared understanding of who we are and who we strive to be. We’re building team of exceptional of humans, and Chapter’s culture is built on four pillars:
Put Members First
-We relentlessly pursue opportunities to improve the lives of our members, above all else
Real Transparency, Not the Buzzword
-We share as much information and context as possible to help arm Chapterians with what they need to make their own decisions about their work
Invest in Each Other
- We believe each Chapterian has a responsibility to not only collaborate and communicate effectively, but to help those they work closely with learn and grow during their time here
Ownership Without Ego
- We think about problems from an end-to-end perspective with a strong bias to action. We are not afraid to admit when something doesn’t work and learn from that experience
Why Work With Us
A core part of our culture is the belief that every person invests in helping each other learn and grow during their time at Chapter. This isn’t just a company with a once a year review serving as the only time you receive feedback — we aim to create opportunities and an environment where small and big moments provide meaningful opportunities.
Gallery
Chapter Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Chapter NYC (not folks who are hired remote) is in-office 4 days per week. We have a beautiful penthouse office right on Union Square, and strongly believe being together helps us move want to move faster and be more collaborative.
