The Role
Manage recruiting operations including interview scheduling across time zones, ATS administration (Pinpoint), candidate communications, onboarding hiring managers, supporting sourcing with LinkedIn Recruiter, maintaining candidate records, and improving recruiting processes to ensure a consistent, high-touch candidate and hiring team experience.
Summary Generated by Built In
Shield Technology Partners is seeking a Talent Operations Specialist to support recruiting operations, candidate experience, interview coordination, sourcing efforts, and ATS administration across both Shield and its growing portfolio of partner companies.
This role is ideal for someone who enjoys being at the center of recruiting operations and takes pride in creating an organized, responsive, and high touch experience for both candidates and hiring teams. The ideal candidate is highly detail oriented, proactive, organized, and comfortable managing multiple priorities simultaneously in a fast-paced environment.
This individual will work closely with recruiting leadership, hiring managers, executives, and newly integrated partner companies (“ShieldCos”) to help support hiring processes from requisition launch through interview coordination and operational support.
This is a remote role with quarterly travel expectations for company meetings, trainings, and team collaboration events.
What Success Looks Like
What Success Looks Like
Success in this role means creating a seamless and organized recruiting experience while helping ensure hiring teams are fully equipped to utilize recruiting systems and processes effectively.
The ideal candidate will become highly proficient within Pinpoint ATS, maintain strong communication with candidates and hiring teams, help drive recruiting coordination efforts, and support operational consistency as Shield continues to grow through acquisition activity. This role will focus heavily on backend talent operations, systems, process coordination, and operational support. Although there may be interaction with candidates or hiring teams, this position is not expected to participate regularly in candidate interviews or interview evaluations.
This person should be highly responsive, comfortable with shifting priorities, and excited to support both process improvement and hands on recruiting operations work.
Key Responsibilities
- Coordinate candidate interviews across multiple time zones and stakeholder groups
- Manage interview scheduling, calendar coordination, candidate communications, and follow-up logistics
- May support sourcing efforts for active roles across Shield and partner companies using LinkedIn Recruiter and additional recruiting tools
- Assist with candidate pipeline management and movement within Pinpoint ATS
- Help onboard new hiring managers and partner company leaders into recruiting workflows and ATS processes
- Provide guidance and support to hiring teams on interview scheduling, scorecards, candidate feedback submission, and recruiting best practices
- Maintain accurate candidate records, interview documentation, and requisition data within the ATS
- Assist with job posting creation, requisition launches, and recruiting process coordination
- Support recruiting operations and hiring initiatives related to newly integrated partner companies
- Partner closely with recruiting leadership to identify opportunities for process improvement and operational efficiency
- Help maintain a positive, responsive, and professional candidate experience throughout the hiring process
Skills, Knowledge & Expertise
- Previous experience supporting recruiting coordination, talent operations, recruiting administration, sourcing, or ATS management preferred
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and stakeholders simultaneously
- Comfortable operating within fast paced and high growth environments
- Experience with ATS platforms – Pinpoint experience preferred, but not required
- Experience with LinkedIn Recruiter or sourcing platforms preferred
- Proficiency within Microsoft Office Suite, Outlook, Teams, Slack, and calendar management tools
- Ability to work independently while collaborating effectively across teams
Preferred Traits
- Highly responsive and dependable
- Process oriented with strong follow through
- Positive and solutions focused mindset
- Comfortable navigating ambiguity and evolving priorities
- Strong customer service and relationship building approach
- Self-motivated with a willingness to jump in wherever needed
- Passion for building scalable recruiting operations within a growing organization
About
Shield Technology Partners is a national IT Services platform formed through the collaboration between Thrive Holdings and ZBS Partners. By combining Thrive Holdings’ technological expertise with ZBS Partners’ proven approach to supporting founder-led businesses, Shield Technology Partners is dedicated to accelerating growth, innovation and long-term value creation for IT services companies across the country.
Skills Required
- Previous experience supporting recruiting coordination, talent operations, recruiting administration, sourcing, or ATS management
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and stakeholders simultaneously
- Comfortable operating within fast paced and high growth environments
- Experience with ATS platforms (Pinpoint experience preferred)
- Experience with LinkedIn Recruiter or other sourcing platforms
- Proficiency with Microsoft Office Suite, Outlook, Teams, Slack, and calendar management tools
- Ability to work independently while collaborating effectively across teams
- Willingness and ability to travel quarterly for company meetings and trainings
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The Company
What We Do
Shield Technology Partners is building a world-class network of high-performing IT service businesses across the country. We are dedicated to empowering local leaders by combining their unique cultures and brands with the strength of advanced technology and national-scale resources. Our mission is simple: amplify what you’ve already built, while preserving the autonomy and relationships that make your business thrive. Through a transparent, collaborative growth model, Shield Technology Partners offers a path for MSPs to scale without losing their identity. By integrating cutting-edge technology and shared expertise, we create unmatched opportunities for your team while delivering the best of local service and innovation to clients. Together, we’re paving the way for a bold future in IT services.
