Talent Operations and Systems Lead

Posted 12 Days Ago
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San Francisco, CA
In-Office
178K-218K Annually
Senior level
Software • Analytics • Business Intelligence • Big Data Analytics
Turn data into decisions. We're helping the world learn from its data with event analytics everyone can use. Let's build
The Role
The Talent Operations and Systems Lead will manage recruiting operations, optimize workflows, lead analytics, ensure compliance, and explore AI use cases to enhance hiring processes.
Summary Generated by Built In

About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Talent Acquisition Team

Mixpanel’s Talent Acquisition team builds a world-class organization while delivering an exceptional candidate experience. We act as trusted partners to our leaders, advising on hiring strategies and best practices across functions and regions.

About the Role

At Mixpanel, our mission is to help the world learn from its data. We believe that building great teams starts with great hiring experiences—and we’re looking for a Talent Operations and Systems Lead to help us scale that mission globally.

You’ll own the systems, processes, and reporting frameworks that power Mixpanel’s global recruiting function—from headcount reconciliation and req management through to analytics and executive reporting. You’ll be the operational center of gravity connecting Finance, Talent Acquisition, and Hiring Managers—while also modernizing how we work through smarter, automated, and AI-enabled systems.

This role is ideal for someone who thrives in both detail and design: ensuring our current recruiting processes run smoothly, while continuously improving and automating them so they’re less manual, less dependent, and more scalable.

What You’ll Do

  • Own recruiting operations: Manage headcount reconciliation, role approvals, and system accuracy across Greenhouse, CandorIQ, and Finance tools.
  • Automate and optimize: Identify ways to streamline workflows, reduce manual steps, and improve consistency through AI and automation.
  • Lead recruiting analytics: Build dashboards, track pipeline health and hiring velocity, and deliver insights that inform strategic decisions.
    Run leadership reporting: Design and deliver Talent QBRs and executive updates with clear, actionable data stories.
    Manage systems: Serve as Greenhouse admin, oversee integrations, and evaluate new tools that elevate recruiting efficiency and experience.
  • Champion efficiency and compliance: Ensure operational excellence, audit readiness, and data integrity across all recruiting processes.
  • Stay curious: Explore and pilot AI use cases—from job description generation to reporting automation—and scale what works.

What We’re Looking For

  • 8+ years of experience in Talent Acquisition or HR, including 3+ in operations, analytics, or systems.
  • Proven ability to manage headcount workflows and partner closely with Finance.
  • Expertise with Greenhouse (or similar ATS), recruiting analytics, and tool integration.
  • Strong data fluency—able to design dashboards, interpret trends, and influence with insights.
  • Experience automating workflows and experimenting with AI tools (ChatGPT, Claude, etc.).
  • Excellent communication and stakeholder management skills.
  • A continuous improvement mindset and passion for creating simple, scalable systems.

Bonus Points

  • Experience connecting ATS, HRIS, and Finance systems for unified headcount tracking.
  • Experience preparing executive QBRs or talent analytics dashboards.
  • A knack for simplifying complex systems and workflows.

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range
$178,000$217,500 USD

Benefits and Perks

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

  • Make Bold Bets: We choose courageous action over comfortable progress.
  • Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
  • One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
  • Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
  • Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
  • Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

Top Skills

Ai Tools
Candoriq
Dashboards
Greenhouse
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The Company
HQ: San Francisco, CA
410 Employees
Year Founded: 2009

What We Do

Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds. It offers powerful real-time charts and visualizations of how people interact with your digital products and company. With insights into behaviors like conversion and retention, teams can collaborate more effectively and make informed decisions. Regardless of technical expertise, builders can double down on what’s working, cut what isn’t, and spend more time on their best ideas with Mixpanel.

Mixpanel serves over 8,000 customers from different industries around the world, including global leaders like Uber, Yelp, Zalora, BuzzFeed, eToro, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York, Seattle, Austin, London, Barcelona, and Singapore.

For more information, visit: http://www.mixpanel.com

Why Work With Us

Being a part of the Mixpanel team means driving innovation in a culture that celebrates creativity and fosters belonging. We believe bringing your full self to work enables your best work. At Mixpanel, we focus on what truly matters—our people, customers, and partners, recognizing these relationships as our most valuable assets.

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