Talent Manager

Union Square Hospitality Group (USHG) has created some of New York’s most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries. 

USHG has long supported its communities through hunger relief and civic organizations. USHG holds 28 James Beard Awards and numerous accolades for its distinctive style of hospitality.

Who you are:

The Talent Manager is an inspirational leader that oversees the recruitment process and team member lifecycle management. They act as the "Maitre D" of the interview journey and provide warm hospitality to all potential and current employees. They partner closely with the Talent Team, the Operations Teams, and build strong relationships across the organization. This role is great for someone who is eager to grow in Talent Acquisition and Hospitality, passionate about people, and finds joy in being the "match maker" of the company. 

What You’ll Do:

• Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
• Support the ongoing talent needs of all businesses, owning the candidate development process from identification and engagement to offer extension and closing
• Proactively partners with hiring managers to build strong talent pipelines and identify internal transfer processes to support both business needs and employee growth needs
• Builds relationships and engages with community partners, schools and universities, and organizations to support us in sourcing top talent and candidates from underrepresented groups
• Participates in hiring events, career fairs, and information sessions
• Curates relationships within the hospitality and restaurant industry to be able to support sourcing candidates from different channels with a focus on diversity, inclusion, and belonging
• Owns the planning and logistics of all onsite and offsite recruiting events, such as job fairs and open calls
• Lead and continue to enhance our USHG-wide employee referral program
• Partners with the Marketing team to enhance our recruiting collateral and to promote USHG as an employer of choice through our social media channels
• Collaborates well with the Union Square Hospitality Group’s People Team and supports Talent driven HR needs with the employee life cycle 
• Conduct employee exit interviews and compile employee exit surveys and turnover data monthly, making recommendations to leaders to improve retention 
• Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

What We Need From You:

• At least 1-2 years of full-cycle recruiting experience in the hospitality industry, preferably in restaurants
• Demonstrated experience leading searches and successfully placing applicants for various position levels
• Must be able to communicate effectively with senior leaders, build trust, credibility, and influence by example, and identify best practices and ability to teach/train
• Must have strong written, and verbal presentation and negotiation skills
• Must have developed and implemented creative, timely, and cost-effective programs to identify, attract, and hire top-level candidates for employment
• Keen understanding of the hospitality industry and the culture and beliefs of Union Square Hospitality Group
• Sound HR judgment and sense of urgency
• Bachelor’s degree and SHRM Certification preferred but not required
• Knowledge of UKG ATS preferred but not required
• Ability to work on-site in our home office in New York or within our businesses

What you’ll get from us:

At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Talent Manager, you’ll enjoy:

• Competitive pay and bonus potential: Annual compensation of $75,000 - $80,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter. The road to success is paved with mistakes well-handled
• Bring a charitable assumption and err on the side of generosity
• Leave our campsite better than we found it; always responsible for the impact of our wake

*The above represents the expected salary range for this position. Ultimately, we'll consider your experience and other job-related factors in determining your pay.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

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