Talent Management Specialist

This job is located at 1 S. Wacker Dr., Chicago, IL, 60606

PLS® Overview: 

Why PLS? Because You Deserve Better!®  PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. 

Position Overview: 

The Talent Management Specialist will report to the Senior Manager of Training, Communications, and Talent.  This position assists with the development, implementation, and maintenance of solutions to ensure the company has the talent necessary to execute PLS strategies.  This position will also lead various Talent initiatives including employee engagement, recognition, performance management, onboarding and new store openings. The TM Specialist will assist in establishing talent metrics and writing policies and procedures that support and maintain a positive, value-added consultative relationship with business leaders.

Responsibilities:

• Manage the Onboarding Program and facilitate New Employee Orientation.
• Support the annual Performance Review process.
• Coordinate our annual Employee Engagement survey and drive the employee engagement initiative to support a culture of performance achievement.
• Plan employee events that provide an opportunity for collaboration, engagement, and fun!
• Partner with people leaders to help them develop individual development plans for key talent and track their integration into performance management.
• Support internal Talent Review and Succession Planning processes in partnership with business stakeholders and HR leaders.
• Design, develop, implement, track, and maintain employee recognition initiatives.
• Develop and update HR policies
• Provide talent metric reports and analysis and make data-driven recommendations.
• Other projects and ad hoc assignments as needed.

Requirements:

• Bachelor’s degree in a related field preferred
• 2 – 4 years’ progressive experience in an HR/Talent Management role ideally in a multi-unit, geographically dispersed organization
• Project management skills. Must have the ability to document and effectively communicate project plans, monitor work in progress, and achieve project milestones/end results
• Proven experience participating in projects and processes from ideation through execution and the ability to track results
• Experience supporting employee engagement, organizational culture, onboarding, and any other talent or people-oriented HR programs is preferred
• Experience evaluating information to determine compliance with standards, laws, and regulations
• Ability to handle confidential and sensitive information
• Interpersonal and organizational consulting, delivery, and facilitation skills
• Ability to develop and facilitate interventions that reflect analytic and systemic thinking
• Excellent communication and presentation skills
• Experience working with the Microsoft Office Suite (e.g., Word, PowerPoint, and Excel)
• Excellent writing skills including, but not limited to, punctuation, grammar, attention to detail, consistency, and sentence structure appropriate for policy writing
• Ability to foster a collaborative environment
• Ability to thrive in a fast-paced, entrepreneurial work environment
• Must be customer-focused, energetic, enthusiastic, well-planned, and organized

Physical Requirements:

• Must be able to sit and/or stand for long periods of time.
• Ability to lift 15 lbs.

Benefits:

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at [email protected] to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment