Talent Management Program Lead – Performance & Succession

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending ​

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

The Talent Management Program Lead – Performance & Succession is responsible for the day-to-day execution and continuous improvement of BJ’s core talent programs focused on performance management and succession planning. This role ensures that our performance and talent mobility processes empower team members, equip leaders with the tools and insights to make effective talent decisions, and build organizational readiness for growing our footprint. The ideal candidate brings strong project management skills, analytical skills, attention to detail, and a growth mindset—particularly in learning to apply data and tools to drive outcomes.

Key Responsibilities

Performance Management

• Lead the planning, delivery, and cyclical execution of the enterprise-wide performance management process, including goal setting, mid-year and year-end process.
• Partner with the Manager, Talent Management to iterate on BJ’s performance philosophy, ensuring it promotes continuous feedback, accountability, and career growth to create a culture of high performance.
• Design and coordinate communications, toolkits, and stakeholder enablement to drive clarity and adoption across the business.
• Use talent data to monitor effectiveness, identify trends, and recommend process improvements.
   

Succession Planning & Talent Reviews

• Coordinate BJ’s annual talent review process in partnership with Talent Advisors and business leaders to position talent for achieving strategic business priorities.
• Ensure readiness of tools, templates, and communications to promote consistent, high-quality talent discussions and data capture.
• Guide the consistent use of talent assessment criteria and readiness indicators to drive talent calibration
• Track and report on key talent mobility metrics to ensure visibility to bench strength, internal mobility, gaps, and intentional development planning across the business.
• Enable people leaders and talent advisors with digital tools to optimize talent data and succession planning experience.
   

Operational Excellence

• Create an annual strategic roadmap to address current business needs and anticipate future opportunities aligned with evolving business priorities.
• Maintain and manage detailed planning calendars, deliverables trackers, and process documentation to ensure performance and succession cycles are executed on-time, on-budget, and zero defects.
• Partner closely with the Talent Advisor teams to co-create change management and communication strategies that enhance the adoption, clarity, and long-term efficacy of performance and succession programs among team members and business stakeholders. 
• Partner with HR technology to streamline workflows, improve team member experience, and enable data-informed decision making aligned with performance and succession programs.
   

Qualifications
 

Education and Experience

• Bachelor’s degree in Business Administration, Human Resources, Organizational Development or a related field; Master’s degree preferred.
• 5+ years of progressive experience in Talent Management, HR, or a related field,
• Proven experience designing and delivering employee experience or talent management programs in a retail or fast-paced environment.
   

Skills and Competencies

• Strong Analytical mindset with the ability to translate data into actionable insights.
• Deep understanding of talent management processes and best practices.
• Excellent project management skills with the ability to manage multiple priorities simultaneously.
• Proficiency in using HRIS (Workday), LMS, and other talent-related technology platforms.
• Exceptional communication and interpersonal skills; able to build relationships and influence at all organizational levels.

Key Attributes

• Passionate about creating a positive and meaningful experience for team members.
• Innovative thinker who can balance strategic vision with practical implementation.
• Collaborative leader who thrives in a cross-functional team environment.
• Committed to fostering a diverse, equitable, and inclusive workplace.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and inclusive workplace culture.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $100,500.00.