Jobs at BJ's Wholesale Club

Leads the strategy, design, governance, administration, compliance, and financial management of health, welfare, retirement, leave, and wellness programs. Partners with HR and business leaders to improve employee experience, optimize benefits costs, manage vendors, leverage technology and analytics, and ensure regulatory compliance. Oversees benefits operations, cross-functional initiatives, and a high-performing benefits team.

Supports distribution center HR operations through team member investigations, conflict resolution, benefits administration, leave tracking, policy compliance, payroll oversight, attendance and corrective-action records, onboarding, and personnel-file maintenance. Advises leadership on employee relations and promotes an inclusive workplace. The role requires working in a warehouse environment, occasional lifting, PPE use, schedule flexibility, and up to 50% travel.

Design, develop, customize, and maintain enterprise-scale fulfillment and order management solutions using MACH, React Native, IBM Sterling Order Management, and microservices. Build integrations with ecommerce platforms, third-party providers, and internal systems. Architect scalable Java applications, support continuous delivery across onshore and offshore teams, troubleshoot issues, and collaborate cross-functionally in an Agile cloud environment.

The Senior SAP BTP Developer designs, develops, and supports SAP BTP solutions, with a focus on SAPUI5 and Fiori. Responsibilities include requirements gathering, architecture, code reviews, troubleshooting, performance optimization, integrations, DevOps, CI/CD automation, workflow implementation, and technical guidance. The role also supports SAP BTP adoption, clean-core initiatives, continuous improvement, and collaboration with business and IT stakeholders.

Resolves e-commerce member and B2B order issues involving undelivered orders, gift cards, lost or damaged packages, and incorrect shipments. The role researches problems in WMOS, communicates with members, Member Care, Home Office, vendors, carriers, and drivers, provides professional feedback, monitors email and phone inquiries, supports training, and follows distribution center policies. It requires strong computer and data-entry skills, independent work, English fluency, and flexibility for weekends, holidays, and overtime.

Coordinates team member onboarding, orientations, check-ins, badge access, communications, engagement programs, and temporary-worker conversions. Processes weekly payroll, maintains compliance and confidential personnel records, manages document retention, and coordinates with payroll services. Also handles supplies and administrative duties in a distribution center environment requiring schedule flexibility, physical work, and PPE.

Senior Legal Counsel advises executives and business units, negotiates complex commercial contracts, manages litigation, oversees regulatory compliance, supports strategic transactions, improves legal processes, and supervises outside counsel. The role partners with merchandising, IT, finance, marketing, analytics, operations, B2B, fuel, and transportation teams in a hybrid Marlborough, Massachusetts work environment.

Oversee receiving, shipping, crossdocking, yard operations, staffing, merchandise flow, trailer movement, vendor chargebacks, asset integrity, safety compliance, and team development within a distribution center. Ensure accurate processing, 24-hour merchandise turnaround, adherence to company standards, and achievement of departmental performance goals.

Leads planning and allocation activities across merchandise categories, including sales, margin, inventory forecasting, replenishment, allocation, and omni-channel inventory strategies. Manages product flow to clubs, develops seasonal and lifecycle plans, monitors vendor performance, improves supply chain processes, and uses analytics to optimize KPIs. Coaches Merchandise Planners and Allocation Analysts while partnering with merchants, vendors, distribution centers, and cross-functional teams.

Leads the design, administration, and enhancement of company-wide compensation programs, including salary structures, incentives, merit reviews, pay equity, and executive compensation support. Advises executives and HR leaders using market analysis and financial modeling, manages a team of 2–4 professionals, oversees annual compensation processes, ensures compliance, and leads cross-functional projects involving HR, Finance, Legal, Benefits, and technology teams.

Leads omni-commerce strategy and execution across same-day delivery, pickup, ship-to-home, and marketplace channels. Owns channel growth, partner relationships, pricing, promotions, merchandising, customer journey optimization, performance analysis, and cross-functional launches. Uses KPIs and customer insights to improve acquisition, conversion, revenue, adoption, satisfaction, and operational execution. Coordinates with marketing, merchandising, product, fulfillment, operations, technology teams, and external partners while delivering executive-ready reporting.

Manage daily distribution center operations, including transportation, warehousing, materials handling, inventory control, order processing, customer support, budgeting, team leadership, talent development, asset integrity, and continuous improvement. Coordinate with club managers and vendors to ensure timely, cost-efficient merchandise movement, optimize productivity, maintain safety and quality standards, and support long-term distribution strategy.

Owns and evolves the enterprise Major Incident Response, Post-Incident Review, and Problem Management programs. The role engineers ServiceNow ITSM workflows, automations, integrations, dashboards, SLA/SLO tracking, and incident escalation processes. It serves as Incident Commander for high-severity events, leads RCA and continuous improvement, manages an offshore operations team, and communicates program health to executive stakeholders. The position requires participation in on-call rotations and hybrid work onsite in Marlborough, Massachusetts.

Provides strategic employment-law advice on hiring, termination, wage and hour compliance, investigations, discrimination claims, employee relations, litigation, and regulatory proceedings. Drafts and negotiates commercial agreements, supports corporate compliance and risk programs, advises business units, and manages outside counsel. Partners with HR and business leaders while mentoring junior attorneys and paralegals.

Lead SAP development for S/4HANA transformation: design, build, and support RICEFW objects and integrations; develop Fiori/UIs and backend APIs; optimize ABAP on HANA performance; architect mobile warehouse solutions; enforce development standards, conduct code reviews, and provide technical leadership for Fiori, S/4HANA, and BTP-based extensions.

Leads the company’s general liability claims function, managing internal staff and third-party administrators, claim reserves, litigation, insurance carriers, outside counsel, and executive reporting. Oversees captive insurance claims, including deductibles, retentions, limits, funding, settlement, loss data, and Board reporting. Analyzes claims trends, evaluates administrator performance, identifies cost-reduction opportunities, and partners with actuaries, auditors, captive managers, and internal stakeholders on risk management objectives.

Process and apply receivables, perform account reconciliations, prepare monthly reporting and journal entries for Instacart/DoorDash and Merchants Prepaid accounts, produce AR analysis for leadership, provide flux explanations, assist with coupon/mail processing, and perform additional assigned AR-related duties.

Lead industrial engineering efforts to improve sales conversion, labor productivity, and operational efficiency across store and digital channels. Perform time-and-motion studies, labor standards, workflow reengineering, and omnichannel analytics. Apply Lean, Six Sigma, and Agile methods, present ROI-driven recommendations to leadership, manage cross-functional projects, and mentor a team of engineers and analysts.

Lead digital performance marketing strategy focused on customer acquisition and eCommerce growth, optimizing SEO and paid media strategies, while collaborating with cross-functional teams.

The Lead AI Opportunity Development manages AI initiatives at BJ's, ensuring alignment with business goals, developing strategies, and collaborating with teams to evaluate and implement AI solutions.