Jobs at BJ's Wholesale Club

Oversee receiving, shipping, crossdocking, yard operations, staffing, merchandise flow, trailer movement, vendor chargebacks, asset integrity, safety compliance, and team development within a distribution center. Ensure accurate processing, 24-hour merchandise turnaround, adherence to company standards, and achievement of departmental performance goals.

Leads planning and allocation activities across merchandise categories, including sales, margin, inventory forecasting, replenishment, allocation, and omni-channel inventory strategies. Manages product flow to clubs, develops seasonal and lifecycle plans, monitors vendor performance, improves supply chain processes, and uses analytics to optimize KPIs. Coaches Merchandise Planners and Allocation Analysts while partnering with merchants, vendors, distribution centers, and cross-functional teams.

Develop monthly financial plans and forecasts for assigned retail departments, optimizing sales, margin, inventory turns, and product flow. Partner with buyers, merchants, and allocation teams to manage assortments, demand forecasts, markdowns, promotions, and inventory lifecycle activities. Analyze trends and business opportunities, oversee plans for new club openings, improve planning processes, and lead cross-functional projects while communicating data-driven recommendations.

Leads the design, administration, and enhancement of company-wide compensation programs, including salary structures, incentives, merit reviews, pay equity, and executive compensation support. Advises executives and HR leaders using market analysis and financial modeling, manages a team of 2–4 professionals, oversees annual compensation processes, ensures compliance, and leads cross-functional projects involving HR, Finance, Legal, Benefits, and technology teams.

Provides hands-on onsite network and technology support for a high-volume distribution center. Maintains Aruba wireless and switching, Fortinet SD-WAN connectivity, Honeywell voice devices, Zebra printers, scanners, and related warehouse technology. Troubleshoots network, wireless, device, and connectivity issues; performs equipment deployments, documentation, inventory management, health checks, and escalations. Partners with warehouse operations, engineering, infrastructure teams, and vendors to keep receiving, picking, shipping, inventory, and product movement systems operational.

Supervise and deliver onboarding, training, retraining, and certification for warehouse team members. Analyze progress data, identify training opportunities, implement improvement plans, and provide coaching. Conduct safety and sanitation inspections, verify attendance and payroll-related forms, coordinate staffing information with HR, and advise supervisors on employee progression. Perform warehouse supervisor duties when not actively training, including operating and overseeing material-handling equipment in a refrigerated distribution environment.

Maintain physical security and safety at a perishable distribution center. Monitor CCTV and access control systems, register visitors, check deliveries, enforce security protocols, respond to emergencies, document incidents, conduct perimeter checks, and escalate concerns. Provide professional guidance to team members, vendors, and visitors while protecting company assets and ensuring compliance with facility safety procedures.

Resolves e-commerce member and B2B order issues through email and phone support. Researches undelivered orders, lost packages, damaged deliveries, incorrect shipments, inactive gift cards, and inventory conflicts using WMOS. Communicates with Member Care, Home Office, vendors, carriers, drivers, and merchants to identify root causes and provide timely resolutions. Maintains accurate data entry, follows distribution center policies, assists with new-hire training, and supports a professional, safe work environment.

Leads omni-commerce strategy and execution across same-day delivery, pickup, ship-to-home, and marketplace channels. Owns channel growth, partner relationships, pricing, promotions, merchandising, customer journey optimization, performance analysis, and cross-functional launches. Uses KPIs and customer insights to improve acquisition, conversion, revenue, adoption, satisfaction, and operational execution. Coordinates with marketing, merchandising, product, fulfillment, operations, technology teams, and external partners while delivering executive-ready reporting.

Supervise receiving operations, inbound freight scheduling, merchandise receipt accuracy, crossdock flow, safety compliance, vendor chargebacks, loss prevention support, and inventory discrepancy resolution. The role also involves coaching team members, conducting performance evaluations, enforcing policies, documenting safety violations, and maintaining efficient and accurate warehouse operations.

Schedules distribution center inbound shipments, maintains online appointments in the Warehouse Management System, registers trailers, reconciles receipts with bills of lading, and resolves scheduling conflicts. Communicates with home office teams, vendors, carriers, and drivers while responding to calls, emails, and faxes. Supports general warehouse operations and may work with powered equipment. Requires lifting, standing, bending, and working in varied warehouse conditions.

Manage daily distribution center operations, including transportation, warehousing, materials handling, inventory control, order processing, customer support, budgeting, team leadership, talent development, asset integrity, and continuous improvement. Coordinate with club managers and vendors to ensure timely, cost-efficient merchandise movement, optimize productivity, maintain safety and quality standards, and support long-term distribution strategy.

Leads multiple concurrent, complex enterprise technology programs from initiation through delivery. Responsibilities include integrated planning, roadmaps, resource management, governance, risk mitigation, executive reporting, budgeting, forecasting, variance analysis, and cross-functional coordination. The role oversees project managers and teams, manages interdependencies and trade-offs, and ensures initiatives are delivered on time, within budget, and to quality standards.

Owns and evolves the enterprise Major Incident Response, Post-Incident Review, and Problem Management programs. The role engineers ServiceNow ITSM workflows, automations, integrations, dashboards, SLA/SLO tracking, and incident escalation processes. It serves as Incident Commander for high-severity events, leads RCA and continuous improvement, manages an offshore operations team, and communicates program health to executive stakeholders. The position requires participation in on-call rotations and hybrid work onsite in Marlborough, Massachusetts.

Provides strategic employment-law advice on hiring, termination, wage and hour compliance, investigations, discrimination claims, employee relations, litigation, and regulatory proceedings. Drafts and negotiates commercial agreements, supports corporate compliance and risk programs, advises business units, and manages outside counsel. Partners with HR and business leaders while mentoring junior attorneys and paralegals.

Manages distribution center warehouse operations, including receiving, storage, pallet sortation, shipping, crossdocking, staffing, safety, loss prevention, asset integrity, vendor relationships, and productivity. Ensures timely merchandise throughput, minimizes damage and shrink, investigates discrepancies, develops team members, evaluates equipment needs, and drives continuous operational improvement.

Leads daily distribution center operations, including transportation, warehousing, materials handling, inventory control, order processing, packaging, and merchandise movement. Manages teams, budgets, productivity, asset integrity, vendor and club communications, customer service, talent development, and continuous improvement. Allocates resources to optimize distribution performance while ensuring compliance with company safety, quality, and operational standards.

Lead SAP development for S/4HANA transformation: design, build, and support RICEFW objects and integrations; develop Fiori/UIs and backend APIs; optimize ABAP on HANA performance; architect mobile warehouse solutions; enforce development standards, conduct code reviews, and provide technical leadership for Fiori, S/4HANA, and BTP-based extensions.

Leads the company’s general liability claims function, managing internal staff and third-party administrators, claim reserves, litigation, insurance carriers, outside counsel, and executive reporting. Oversees captive insurance claims, including deductibles, retentions, limits, funding, settlement, loss data, and Board reporting. Analyzes claims trends, evaluates administrator performance, identifies cost-reduction opportunities, and partners with actuaries, auditors, captive managers, and internal stakeholders on risk management objectives.

Process and apply receivables, perform account reconciliations, prepare monthly reporting and journal entries for Instacart/DoorDash and Merchants Prepaid accounts, produce AR analysis for leadership, provide flux explanations, assist with coupon/mail processing, and perform additional assigned AR-related duties.