Talent & Learning Manager

Posted 15 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
Mid level
Food • Retail • Manufacturing
The Role
Partner with the VP of HR to own talent development and learning platforms, coordinate performance management cycles, design and facilitate training, maintain LMS/SharePoint content, run HR projects, support succession planning and engagement, and provide HR tools, reporting, and program coordination across the organization.
Summary Generated by Built In
Job Summary 
 
The Talent & Learning Manager is a collaborative, execution-focused HR professional who serves as a primary thought partner and day-to-day support to the VP of Human Resources. This role owns TGF’s talent development and learning platform, coordinates performance management programs, and takes on select HR projects, extending the reach of HR leadership and freeing the VP to focus on strategic priorities. The ideal candidate is a strong HR generalist with a genuine passion for learning and development: someone who is organized, proactive, and solutions-oriented, brings well-formed recommendations rather than problems, and follows through. This role works closely with managers and employees across the organization and engages with the leadership team as directed by the VP of HR. 


Key Responsibilities
VP HR Support & Thought Partnership 
  • Serve as the primary day-to-day HR partner to the VP of Human Resources, supporting execution of HR priorities and initiatives. 
  • Anticipate the VP’s needs, proactively surface information, flag risks, and prepare well-formed recommendations. 
  • Draft communications, summaries, talking points, and HR materials on behalf of the VP as needed. 
  • Take ownership of assigned projects end-to-end, providing regular status updates and flagging roadblocks early. 
  • Engage with managers and employees across the organization to support HR initiatives and serve as a visible, credible HR presence. 
 
Learning & Development 
  • Steward and continuously improve TGF’s established L&D platform including onboarding programs, manager development content, and role-specific learning paths. 
  • Partner with the VP and department managers to identify capability gaps and coordinate targeted learning solutions. 
  • Support the design and facilitation of training programs, workshops, and learning events as directed. 
  • Track L&D participation, program effectiveness, and development metrics; provide regular reporting to the VP of HR. 
  • Maintain and organize the on-line L&D content library via SharePoint and Truly University, ensuring all materials remain current, accessible, and aligned with TGF’s programs and values. 
  • Partner with the Safety Manager and HR Manager on integrating safety and compliance training into the broader onboarding and L&D framework. 
 
Performance Management & Talent Programs 
  • Coordinate the annual performance review cycle including system setup, manager communications, timeline tracking, and completion of reporting. 
  • Support managers through the performance process by providing tools, templates, and guidance as directed by the VP. 
  • Assist with the design and administration of development planning frameworks and goal-setting tools. 
  • Support succession planning and talent review processes by preparing materials and tracking follow-up actions. 
  • Lead employee engagement activities by coordinating recognition and culture-building initiatives, partnering with leaders to implement action plans that enhance the employee experience as directed by the VP of HR. 
 
HR Project & Program Coordination 
  • Own the coordination and execution of HR projects assigned by the VP, managing timelines, communications, and deliverables. 
  • Develop project plans, track progress, and proactively communicate status updates and obstacles to the VP. 
  • Build effective tools, trackers, and templates that improve HR team efficiency and reduce manual effort. 
  • Support change management communications and rollout logistics for HR initiatives across the organization. 
  • Maintain up-to-date HR process guides, reference materials, and templates for manager and employee use. 

Skills, Knowledge and Expertise
Knowledge and Skill Requirements 
  • Proactive and self-directed, takes initiative, follows through completely. 
  • Solutions-oriented: approaches problems by developing clear options and presenting a recommended path forward. 
  • Genuine passion for learning and development, energized by building programs that help people grow. 
  • Strong organizational and project coordination skills; able to manage multiple priorities without dropping the ball. 
  • Collaborative and relationship-oriented; builds trust quickly with managers and employees at all levels. 
  • Clear written and verbal communicator; able to translate HR concepts into plain language for non-HR audiences. 
  • Comfortable with ambiguity and shifting priorities; brings calm, structure, and follow-through in a fast-paced environment. 
  • Discreet, trustworthy, and professional with confidential information, operates with high personal integrity. 
  • Demonstrated self-awareness and genuine commitment to continued professional development. 
 
Education and Experience 
  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or related field. 
  • 3–6 years of progressive HR experience with demonstrated strength in learning & development, HR program administration, or HR generalist responsibilities. 
  • Experience designing, coordinating, or facilitating training programs for hourly and salaried employee populations. 
  • Demonstrated ability to support and partner closely with a senior HR leader in a fast-paced, lean team environment. 
  • Experience coordinating HR programs such as performance reviews, onboarding, or engagement initiatives. 
  • Proficiency in LMS and leveraging on-line training programs for diverse levels of employees. 
  • Proficient in Microsoft Office Suite and HRIS platforms; experience with LMS tools as a plus. 
 
Preferred Qualifications 
  • PHR, SHRM-CP, CPTD or active progress toward HR certification. 
  • Experience in manufacturing, food & beverage, distribution, or CPG environments. 
  • Familiarity with instructional design principles or adult learning theory. 
  • Experience supporting a multi-site or plant-based workforce. 
  • Exposure to talent management platforms or performance management systems. 
  • Conversational Spanish a plus; comfort communicating with Spanish-speaking hourly employees is valued. 
 
Physical Demands 
  • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. 
 
Work Environment 
  • Work is performed in a comfortable office environment and disruptions occur frequently. 
  • The noise level in the work environment is usually moderate. 
  • While visiting the plant, the noise level in the work environment is usually moderate to loud. 
 
Travel Required 
  • Occasionally travel may be required to support plant operations or HR initiatives. 

Benefits
  • Affordable healthcare (medical/dental/vision)
  • Opportunity to participate in the Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Short Term Disability Insurance paid by the company
  • Basic life Insurance equals to your annual salary paid by the company
  • Employee Assistance Program – paid by the company
  • Long Term Disability Insurance
  • The opportunity to purchase additional voluntary insurance coverage for:
  • Life Insurance
  • Accident
  • Whole Life
  • Prepaid Legal
  • PTO (Paid Time Off)
  • 9 Paid Holidays per year
  • 401-k Plan (eligible after 6 months of employment)

About
About us:Truly Good Foods has sales and distribution offices in Orlando, Atlanta, Washington DC, Reno, Dallas and Charlotte, NC. Our SQF, Kosher and organic production facility in Charlotte roasts nuts & seeds daily and blends over 60 bulk snack mixes. These facilities also package and re-box many of our items to meet our customers’ varied needs. Charlotte is our corporate headquarters, and is home to purchasing, accounting, and sales & marketing offices.Truly Good Foods is a second-generation family owned business. Our company was founded in 1977 by Jerry and Betty York and is now run by their two daughters, Angela Bauer and Carolyn Bennett. Proud to be a women-owned company, Truly Good Foods is certified in the WBENC and the WOSB. We start by sourcing the highest quality ingredients and then create snacks and mixes bursting with the bold flavors you love. With more than 3,000 snacks in our product line, Truly Good Foods is the ideal snack partner for your business.

Skills Required

  • Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field
  • 3-6 years of progressive HR experience with strength in learning & development, HR program administration, or HR generalist responsibilities
  • Experience designing, coordinating, or facilitating training programs for hourly and salaried employees
  • Demonstrated ability to support and partner closely with a senior HR leader in a fast-paced, lean team environment
  • Experience coordinating HR programs such as performance reviews, onboarding, or engagement initiatives
  • Proficiency in LMS and leveraging online training programs for diverse employee levels
  • Proficient in Microsoft Office Suite
  • Experience with HRIS platforms
  • Proactive, self-directed, solutions-oriented with strong organizational and project coordination skills
  • Clear written and verbal communication and ability to translate HR concepts for non-HR audiences
  • Experience with LMS tools (listed as a plus)
  • PHR, SHRM-CP, CPTD or active progress toward HR certification
  • Experience in manufacturing, food & beverage, distribution, or CPG environments
  • Familiarity with instructional design principles or adult learning theory
  • Experience supporting a multi-site or plant-based workforce
  • Exposure to talent management platforms or performance management systems
  • Conversational Spanish or comfort communicating with Spanish-speaking hourly employees
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The Company
HQ: Charlotte, NC
Year Founded: 1977

What We Do

Truly Good Foods is a food and beverage distribution company that manufactures, imports, and distributes premium snack mixes, nuts, seeds, dried fruit, candies, and specialty foods.

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