The Role
The Talent Development Partner connects Store Operations with Talent Development by identifying learning needs, coordinating and delivering in-person and virtual training, supporting leadership development, maintaining training records, and advising store management. The role manages training programs across assigned locations, evaluates completion and remediation needs, supports learning technology initiatives, and regularly travels to stores. Strong communication, store operations management experience, Microsoft Office proficiency, and bilingual Spanish-English skills are valuable.
Summary Generated by Built In
Job Summary & Responsibilities
At Heritage Grocers Group, LLC, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.
POSITION SUMMARY:
The Talent Development Partner (TDP) serves as the primary connection between Store Operations and the Talent Development team. The Talent Development Partner creates and delivers engaging learning experiences for store team members within their assigned area(s). The TDP delivers training programs to all levels of associates including basic skills, advanced skills, and leadership development, and advises/supports store management on staffing issues.
The Talent Development Partner (TDP) serves as the primary connection between Store Operations and the Talent Development team. The Talent Development Partner creates and delivers engaging learning experiences for store team members within their assigned area(s). The TDP delivers training programs to all levels of associates including basic skills, advanced skills, and leadership development, and advises/supports store management on staffing issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential duties and responsibilities of this position include, but are not limited to, the following:
The essential duties and responsibilities of this position include, but are not limited to, the following:
- Partners with Store Operations, HR, and other Store Support Center teams to identify field learning needs, align programs with business goals, and ensure effective communication and delivery.
- Provides periodic guidance to Store Administrators around their duties, expectations, program updates, and company news.
- Executes customer service training initiatives and recognition programs.
- Manages the training needs of the assigned area(s).
- Schedules and coordinates all training as it pertains to store operations including training dates, times, and locations.
- Facilitate live and virtual training sessions as needed to reinforce key behaviors, competencies and operational initiatives.
- Participate in district and Store Administrator calls to share updates, gather team member feedback, and represent the Talent Development function.
- Determines participants' satisfactory completion of training programs and recommends remedial training needs.
- Support future learning technology projects or system transitions to improve delivery and team member engagement.
- Updates training records on a weekly basis within the learning management system or other tracking systems or files.
- Performs administrative duties to ensure training records are accurate and up to date.
- Interacts professionally and effectively through verbal and written communication.
- Regularly travels to assigned locations, with availability to travel beyond assigned area to assist with companywide training initiatives.
- Demonstrates high level of quality work, attendance and appearance.
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
- Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
- Perform other duties as assigned.
SKILLS AND QUALIFICATIONS:
- Associate's degree (A. A.), equivalent from two-year college
- 3-5 years store experience at department management level or higher.
- Previous training experience or certification is preferred.
- Qualified candidates will have management level knowledge of store operations specific to Heritage Grocers Group company brands (Cardenas, Tony's, El Rancho, or Los Altos Ranch Markets).
- Proficiency with Microsoft Office and HRIS or learning management systems, a plus.
- Bilingual Spanish and English preferred.
PHYSICAL DEMANDS AND WORK CONDITIONS:
The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:
- While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools or controls.
- Successful performance requires vision abilities that include close vision and the ability to adjust focus.
- The work environment is typical of an office.
- Ability to lift up to 15 lbs.
- The ability to report to and work from the assigned office location on a regular basis is considered an essential function of this position, subject to applicable laws and reasonable accommodation requirements.
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
Disclaimer:
Pay Scale 70,304K-75K
The pay scale above is a good faith estimate of the salary or hourly wage range that the employer reasonably expects to pay for the position. Within this range, individual pay is determined by multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.
Skills Required
- Associate degree or equivalent from a two-year college
- 3-5 years of store experience at department management level or higher
- Management-level knowledge of store operations specific to Heritage Grocers Group company brands
- Previous training experience or certification
- Proficiency with Microsoft Office and HRIS or learning management systems
- Bilingual Spanish and English communication skills
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The Company
What We Do
Heritage Grocers Group is a specialty, ethnic food retailer that offers an extensive assortment of both traditional and specialty grocery items to the communities it serves. Heritage Grocers Group is headquartered in Ontario, California, and currently operates in 6 states: California, Nevada, Arizona, Illinois, Kansas, and Texas with a total of 58 stores under the Cardenas Markets banner, 21 stores under the Tony’s Fresh Market banner, 7 stores under the Los Altos Ranch Market banner, and 29 stores under the El Rancho Supermercado banner.
