About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview:
We are seeking an experienced Talent Acquisition Team Lead to join our team on a contract basis. This individual will oversee a small team of recruiters and manage full-cycle recruiting for roles primarily across the Americas region, with potential global requisitions as needed. The ideal candidate thrives in a fast-paced, global environment and is comfortable flexing across time zones to support hiring teams around the world.
In this role, you will provide strategic leadership to the recruiting team while personally driving end-to-end recruitment for select high-impact roles. You will ensure consistent, high-quality execution of hiring processes, exceptional candidate experiences, and strong, consultative partnerships with hiring leaders. You will also help coach and develop the recruiting team to achieve performance goals and elevate overall team effectiveness.
Key Responsibilities:
- Lead, coach, and support a team of recruiters, fostering collaboration, accountability, and professional growth
- Build trusted partnerships with senior stakeholders, providing insights, solutions, and guidance on hiring challenges
- Manage full-cycle recruiting for key roles across the Americas and globally, ensuring timely, high-quality hires
- Partner with hiring managers to define role requirements, design sourcing strategies, and deliver market insights
- Ensure a consistent, exceptional candidate experience through proactive communication, feedback, and transparency
- Leverage data, analytics and performance metrics to inform decisions, identify trends, and continuously optimize recruiting outcomes
- Drive creative sourcing strategies and leverage AI and emerging technologies to enhance efficiency, automate processes, and expand access to diverse, high-quality talent pools
- Drive recruiting team performance through data-driven insights, metrics, and regular reporting on pipeline health and hiring velocity
- Partner with HR, People Operations, and business leadership to align recruiting strategies with organizational priorities
- Flex across time zones as needed to support global partners and candidates
Required Experience/Skills:
- 5+ years of full-cycle recruiting experience, ideally in high-growth B2B SaaS environments
- 1–2+ years of experience managing or leading recruiters, formally or informally
- Confidence to influence senior leaders and act as a trusted advisor
- Proven success recruiting across a range of disciplines (Sales, Customer Success, Marketing, Strategy & Operations, Product, etc.)
- Strong track record of building trusted partnerships with hiring managers and delivering top-tier candidate experiences
- Excellent communication, stakeholder management, and organizational skills
- Comfortable working across multiple time zones and in a fast-moving, global environment
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
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What We Do
Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.
Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line.
Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
