About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in a “Talent Acquisition Systems Expert” role with TaskUs:
We are seeking a TA Systems Expert to lead the implementation and continuous evolution of our Talent Acquisition technology stack. You will be "boots on the ground", responsible for ensuring our transition to Workday Recruiting is flawless and that we are leveraging cutting-edge AI tools to gain a competitive advantage in the talent market.
This is an on-site role designed for a professional who thrives on direct stakeholder engagement and has a proven track record of delivering successful, large-scale HR technology implementations.
Required Qualifications:
The Workday Expert: 2+ years of hands-on Workday experience, with at least two full-lifecycle implementations of the Recruiting module.
The AI Innovator: Demonstrated experience implementing AI/ML tools within a recruitment workflow (e.g., chatbots, automated screening, or predictive analytics).
The TA Practitioner: You understand the "why" behind the "how." You know how high-volume and executive recruiting differ and can build systems to support both.
Technical Toolkit: Advanced proficiency in Workday Calculated Fields, EIBs, Report Writer, and Security Groups.
Leadership: Proven ability to lead projects on-site, managing stakeholders from C-suite to entry-level recruiters.
Responsibilities:
Lead the end-to-end implementation/optimization of Workday Recruiting, including discovery, design, configuration, and UAT.
Own the Business Process (BP) design, ensuring workflows are lean, automated, and provide a world-class candidate experience.
Configure complex features such as Workday Docs (BIRT) for offers, Evergreen Requisitions, and Candidate Self-Service portals.
Act as the primary on-site technical consultant, translating recruiter needs into functional Workday logic.
Identify and implement AI-driven tools (e.g., Workday Illuminate, HiredScore, Paradox, or Eightfold) to automate candidate screening, sourcing, and scheduling.
Ensure all AI integrations are seamlessly "plugged in" to Workday, maintaining data integrity and a single source of truth.
Conduct regular audits of AI algorithms to ensure compliance with global hiring regulations and bias-mitigation standards.
Conduct on-site training workshops for Recruiters and Hiring Managers to drive 100% system adoption.
Create high-quality documentation, "How-To" guides, and video tutorials tailored to our specific Workday tenant.
Partner with TA leadership to define and track success metrics (e.g., Reduction in Time-to-Shortlist, Recruiter Capacity Increase).
Work Location / Work Schedule / Travel:
Onsite
Work Schedule - Monday - Friday
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Skills Required
- 2+ years of hands-on Workday experience
- 2 full-lifecycle implementations of Workday Recruiting module
- Experience implementing AI/ML tools in recruitment
- Advanced proficiency in Workday Calculated Fields, EIBs, Report Writer, and Security Groups
- Proven ability to lead projects and manage stakeholders
TaskUs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TaskUs and has not been reviewed or approved by TaskUs.
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Healthcare Strength — Core U.S. materials and filings show medical, dental, vision, life insurance, and short- and long‑term disability are standard offerings. Feedback suggests the company consistently emphasizes solid health coverage across roles, with country‑specific enhancements in some markets.
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Retirement Support — Company filings confirm a 401(k) Savings Plan with an employer match (effectively up to a 4% match under the cited formula). Feedback suggests the program has clear categories and defined terms that candidates can verify at offer stage.
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Wellbeing & Lifestyle Benefits — Careers materials highlight robust wellness programs, including a clinician‑led Wellness & Resiliency focus and other culture perks. Feedback suggests these wellbeing supports are a notable differentiator versus typical sector offerings.
TaskUs Insights
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
