About Us
Vertex Service Partners is a home improvement services company focused on residential roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. Our company is built on our core values—servant leadership, unwavering character, a growth mindset, persistence, empowerment, pace, and fun—and guided by three pillars: being the Employer of Choice, Partner of Choice, and Contractor of Choice. We offer transformative support in operations, marketing, training, talent, finance, and technology, all while preserving the autonomy of local brands.
Title: Talent Acquisition Specialist
Location: Hybrid; 6525 Carnegie Blvd STE 200, Charlotte, NC 28211
Job Type: Full-time
FLSA: Exempt, Salary
Position Summary
We’re hiring a corporate recruiter to be the go-to talent partner supporting a portfolio of roofing and home improvement brands under the Vertex network. This recruiter will be embedded in the day-to-day operations of our businesses, partnering closely with field leaders to hire top talent across a range of roles—with a heavy emphasis on outside sales, contact center/customer experience teams, support staff, and production.
This role is best suited for someone who thrives in fast-moving environments; is energized by relationship-building; and is scrappy, resourceful, and mission-driven. You’ll be based in our corporate office in Charlotte, NC while supporting hiring in multiple other States and collaborating frequently with hiring managers across the country.
Key Responsibilities
- Own full-cycle recruiting for a variety of roles including Outside Sales Reps, Sales Managers, Call Center Representatives, Production, and Administrative.
- Partner closely with regional leaders and local leadership teams to understand hiring needs and drive proactive recruiting plans
- Leverage multiple sourcing channels including job boards, local networks, community events, and employee referrals
- Conduct screens and initial interviews to assess candidate quality and fit
- Build and maintain talent pipelines for recurring or hard-to-fill roles
- Schedule interviews and manage candidate flow through the hiring process
- Provide regular updates and insights to both local and corporate stakeholders
- Champion a positive candidate experience through timely communication and consistent follow-up
- Support employer branding efforts through social media, local events, and internal referrals
- Track recruiting metrics and identify opportunities to improve speed, quality, and process
What You’ll Bring
- 2+ years of recruiting experience (in-house or agency)
- Experience hiring for sales or high-volume roles preferred
- Proven sourcing skills and ability to build candidate pipelines from scratch
- Strong interpersonal and communication skills—you’re comfortable talking to both entry-level candidates and senior operators
- Highly organized with strong follow-through and prioritization skills
- Proficiency with applicant tracking systems and recruiting tools (experience with Greenhouse is a plus)
- Comfort working independently in a hybrid environment while staying connected to a remote team
- Bonus: Experience in roofing, home services, or trades-based industries
Target Pay Range: $75,000 – $80,000 + performance based incentives
Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The “Target Salary Compensation” listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary.
Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.
Benefits:
Full-time employees are eligible to participate in the following benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Company sponsored Life and AD&D coverage
- Paid Time Off
- Opportunities for growth and on-the-job training
Why Join Us?
- Build Something Big – Shape processes for a rapidly growing organization.
- Growth-Oriented Culture – Work in a dynamic, people-first environment.
- Make an Impact Across Regions – Partner with business leaders to drive meaningful change.
Apply Today!
Vertex Service Partners is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy
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What We Do
Vertex Service Partners is building a community of like-minded companies and leaders that aspire to provide compelling career opportunities for employees and build enduring relationships of trust with homeowners by consistently delivering amazing customer experience. Vertex operates with four core tenants: (1) Contractor of Choice, (2) Employer of Choice, (3) Partner of Choice, and (4) Growth Mindset. Contractor of Choice: We seek to build a customer experience that is 50x better than the competition’s. We utilize technology, best practice sharing, and a customer-first mindset that permeates to our core throughout our organizations to consistently innovate and provide a world-class customer experience that delivers peace of mind to our customers. Employer of Choice: We believe that people are the core drivers of success in any company. Being the best place to work is the only way to win. Our brands aspire to be the destination of choice for estimators, tradespeople, and leaders; create cultures and brands that people are proud to work for; and offer best-in-class training and compelling career paths. Partner of Choice: We strive to make a partnership with Vertex the best decision an owner makes, for themselves and their team. Growth Mindset: We are Relentless in Our Pursuit of Perfection. We exist to serve and to help our Partners become stronger, better, true versions of themselves, allowing them to realize their full potential, be the best employer and service provider in their local community, and honor the legacy of those individuals who started the business. We provide a wide range of world-class resources through our Partner Services team to help businesses flourish for the long-term.
