Talent Acquisition Specialist

Posted 8 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Senior level
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role
Lead end-to-end recruitment across India for business, revenue, sales, and customer-facing roles. Source, screen, manage interviews, offers, and background checks; partner with hiring managers and People Operations; support TA programs, employer branding, compliance, and process improvements while leveraging ATS and sourcing tools.
Summary Generated by Built In

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.


As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.


We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.


If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

As part of the Talent Acquisition team, you will have the opportunity to recruit for various areas, across different locations in India, and for simultaneous roles. You’ll work with internal and external candidates, while also contributing to global Talent Acquisition projects and collaborating with colleagues across different regions. In this role, you will partner with our leaders - hiring managers & People Operations Business Partners - to understand the company's culture, current and future hiring needs. You’ll identify potential talent sources, develop strategies to attract the best candidates and ensure a smooth and engaging hiring process.
Key Responsibilities

  • Tools and processes: Utilize tools and processes in recruitment with full independence. Stay up-to-date with recruitment technologies and leverage them to enhance the user experience. Proactively propose improvements to processes and practices. Familiar with POP processes outside of Talent Acquisition domain.

  • Recruitment process: Responsible for end-to-end recruitment process (including Job Requirement Analysis, Candidate Sourcing and Screening, Interview Process, Offer Management, Background Check) on priority positions with higher complexity. Build and maintain positive relationships with candidates throughout the recruitment process. Take over existing and new positions from scratch.

  • Stakeholder Collaboration: Build relationships with hiring managers and other stakeholders to understand their talent requirements and ensure effective collaboration throughout the hiring process. Onboard new hiring managers and suggest improvements. Cover multiple Divisions or Departments. Collaborate with managers of different levels of experience in the hiring process.

  • Talent Acquisition Program Support: Collaborate with POP colleagues and stakeholders to support talent acquisition initiatives, projects and programs.

  • Employer Branding: Understand and promote the organization's employer brand and value proposition to attract top talent. Collaborate with internal or external partners to enhance the organization's reputation as an employer of choice.

  • Compliance and Legal Requirements: Ensure compliance with relevant employment laws, regulations, and internal policies throughout the end-to-end selection process.

  • Industry Research and Analysis: Stay informed about industry trends, salary benchmarks, and competitive hiring practices in talent acquisition strategies. Continuously seek opportunities to enhance talent acquisition processes and approaches based on current trends and research. 

More About You

  • You have at least 8 years of recruiting experience in full-cycle recruiting for business positions in revenue, sales & customer facing positions.

  • Proven experience in end-to-end recruitment processes, including high-complexity positions at all seniority levels. Preferably on technology environments.

  • Proficiency in working with Applicant Tracking Systems (ATS) (Workday is a plus).

  • Strong sourcing and candidate evaluation skills, with experience using LinkedIn Recruiter.

  • Showing adaptability and thrive in managing multiple priorities and roles within a fast-paced, ever-evolving environment.

  • Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels

Important

If you have had 2 or more jobs with less than 2 years of experience, we will not be taking your candidature forward. This is a part of our internal hiring policy and cannot be negotiated.

Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

Skills Required

  • Minimum 8 years full-cycle recruiting experience for business, revenue, sales, and customer-facing positions
  • Proven experience managing end-to-end recruitment including high-complexity positions at all seniority levels
  • Proficiency with Applicant Tracking Systems (ATS); Workday experience is a plus
  • Strong sourcing and candidate evaluation skills, including experience using LinkedIn Recruiter
  • Familiarity with People Operations (POP) processes outside Talent Acquisition
  • Ability to manage multiple priorities and roles in a fast-paced environment
  • Excellent verbal and written communication skills with ability to engage and influence stakeholders at all levels
  • Experience recruiting in technology environments
  • No history of 2+ jobs with less than 2 years' tenure (internal hiring policy)

Infobip Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.

  • Fair & Transparent Compensation Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
  • Equity Value & Accessibility Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
  • Leave & Time Off Breadth Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.

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The Company
HQ: London
3,100 Employees
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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