We are seeking an energetic, detail-oriented Talent Acquisition Specialist to join our growing team. In this role, you will be the face of our company to prospective team members, driving our hiring process from first contact through seamless onboarding.
Because MSP environments are fast-paced and technology-driven, you’ll play a critical role in attracting top-tier technical and professional talent while ensuring every candidate enjoys a smooth, positive, and memorable recruitment experience.
Key Responsibilities
Core Recruitment & ATS Management
- Job Board & Pipeline Management: Manage job postings across multiple platforms and track applicant stages within Pinpoint to keep our hiring pipeline organized and efficient.
- Pre-Screening: Conduct initial phone/video pre-screen interviews to evaluate candidates’ technical aptitude, soft skills, and cultural alignment.
- Sourcing & Talent Pipeline: Proactively search for and engage qualified candidates for various technical (e.g., Helpdesk, Network Engineers, Systems Admins) and administrative roles.
- Hiring Manager Collaboration: Partner with department managers to understand staffing needs, refine job descriptions, and align on hiring timelines.
- Screening Procedures: Initiate and manage pre-employment background checks and drug screenings in a timely and compliant manner.
- Travel Coordination: Arrange and manage travel logistics (flights, hotels, transportation) for out-of-town candidates or new hires attending in-person interviews or orientation.
- New Employee Experience: Drive a seamless onboarding experience by preparing custom welcome kits and co-facilitating new hire orientation sessions.
- Candidate Communication: Serve as the primary point of contact for applicants, providing timely updates, interview feedback, and offer details.
Skills, Knowledge and Expertise
Personable & Engaged: Exceptional interpersonal and verbal communication skills; able to quickly build rapport with candidates and team members.
Organized & Detail-Oriented: Superior organizational ability to manage multiple open requisitions, candidate schedules, and onboarding logistics simultaneously.
Self-Driven: High level of initiative and autonomy; motivated to meet hiring deadlines and solve problems independently.
Creative Mindset: Innovative in sourcing talent, crafting engaging candidate communications, and enhancing the new-hire experience.
Positive Attitude: Brings enthusiastic, upbeat energy to daily interactions, reflecting our corporate culture to future employees.
Tech-Savvy: Proficient across multiple PC programs, applicant tracking systems (experience with Pinpoint is a plus), Microsoft Office / Google Workspace, and modern productivity tools.
Prior Experience: 1–3+ years of recruiting or HR support experience, ideally within an IT, tech, or MSP environment.
Benefits
Competitive base salary
Comprehensive health, dental, and vision insurance
401(k) with company match
Paid Time Off (PTO) and paid holidays
Professional development opportunities and continuous learning support
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Skills Required
- 1-3+ years recruiting or HR support experience, ideally within IT, tech, or MSP environments
- Proficient with Microsoft Office and Google Workspace
- Experience using applicant tracking systems and managing candidate pipelines
- Exceptional interpersonal and verbal communication skills
- Strong organizational skills and attention to detail for managing multiple requisitions and onboarding logistics
- Experience with Pinpoint ATS
- Ability to coordinate travel logistics and manage pre-employment background/drug screenings
What We Do
We are a full service technology company providing customized solutions for cloud telephones, voice over IP (VoIP), managed IT services, video conferencing, cyber security, data backup, security cameras, access control, fiber internet services, and more. In-Telecom goes beyond being an ordinary IT provider; we are your dedicated technology partner committed to your company’s objectives and expansion. Positioned at the forefront of emerging technology trends, we possess expertise in technology integration, support, and development. What sets us apart is our knowledge and skills that surpass other MSPs and our distinctive story, process, and exceptional team. We’re motivated by the mindset that we must achieve our personal, company, and partner goals. We call it the 3 W’s. When our clients win, our company wins, and our community wins. Creating the In-Telecom Experience and lasting partnerships requires a proven process for ensuring client success. We’ve developed The ITC Way to ensure the best experience for all of our partners from discovery to impllementation and beyond.
Why Work With Us
Our mission is to be the quality leader, service leader, technology leader and value-added leader in all areas of communications and technology, especially in our ever so much changing industry we are in. We will provide a variety of solutions to our clients and the corporate world to meet the demanding needs of technology in the workplace today.
