The Role
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
About the Role
We are looking for a charismatic and creative talent acquisition specialist to grow and scale our teams. Who can talk to anyone , who is flexible, fearless, and excited to help build something awesome and share it with the world.
This is a special opportunity to help establish the Netomi talent function. You will handle recruiting for Netomi from top to bottom. In addition to excelling at finding and screening great people for our open positions, you have a marketing mindset. You are both creative in how you connect with candidates and systematic in thinking through the right match between person and role. This position includes serious development potential. You will be the first dedicated talent specialist in a fast-growing company, you will get to contribute to a range of HR areas, and you will help establish the talent acquisition system that will stay with Netomi as we grow.
We’d love to hear from you if you have worked in a fast-growing startup environment before and you’re the kind of person who can immediately spot someone’s superpower.
Responsibilities
- Manage and drive a full recruitment cycle for various business groups, partner with hiring managers, and build out and improve new and existing processes. You’ll also:
- Source and hire top talent nationwide.
- Be knowledgeable about our business and why people should work here.
- Work closely with HR Team to improve upon existing programs and develop innovative strategy around finding top talent.
- Manage the existing pipeline of candidates and identify what future opportunities they may be a fit for.
- Provide an efficient and high-touch experience for every candidate from application stage to offer, evaluating skill level, driving the interview process and offer process, including reference checks, salary recommendations and closing of candidates.
- Concentrate on creating strategic plans for sourcing candidates with diverse backgrounds for each role
- Manage partnerships with third-party vendors
Qualifications
- At least 2 years of full-cycle recruiting experience in a fast-paced, high-growth environment
- Prior experience sourcing software engineers, Testers, designers preferred.
- A passion for building teams and delivering exceptional candidate experience
- Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness
- Proven abilities to attract passive candidates and build a diverse pipeline
- An active and data driven approach to problem solving; you enjoy making sense of the trends and using the insights to better your process to make it more efficient
- An interest in working in a cross-functional and fluid environment, the ability to learn quickly, and no desire to take yourself too seriously (a sense of humor is always appreciated!)
- An entrepreneurial spirit – you are excited to jump into a chaotic tech startup to help build something incredible!
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
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The Company
What We Do
Netomi is an AI-first customer service platform that enables companies to deliver the highest quality customer experiences while significantly reducing cost. Netomi's Relationship Operating System automatically resolves up to 80% of routine customer service inquiries, decreasing resolution time, and increasing customer satisfaction and support quality. The patented, no-code platform works across messaging, chat, email and voice, and understands 100+ languages. Netomi is based in San Francisco and has offices in New York and India.
