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The Role
Manage full-cycle recruiting for technical, professional, and administrative roles: source candidates, screen and coordinate interviews, maintain ATS records, support onboarding, compliance, and culture/engagement initiatives in the Arlington office.
Summary Generated by Built In
In-Telecom is seeking an energetic, relationship-focused, and highly organized Talent Acquisition Specialist / Recruiter to join our growing team in Arlington, Texas. This role will serve as a key ambassador of our organization, responsible for attracting top talent, creating an exceptional candidate experience, and supporting associates throughout their onboarding journey.
As a member of our Culture & Employee Development team, you will work directly with the Director of Culture & Employee Development to drive recruiting excellence, enhance the employee experience, and support engagement initiatives that strengthen our culture. This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about helping organizations grow through great people.
Because managed service providers (MSPs) operate in a dynamic, technology-driven environment, this role plays a critical part in attracting technical, professional, and administrative talent while ensuring every candidate and new hire experiences the values and culture that make In-Telecom a great place to work.
Key Responsibilities
Talent Acquisition & Recruitment
Full-Cycle Recruiting
- Manage the recruitment lifecycle from requisition approval through offer acceptance and onboarding.
- Develop and execute recruiting strategies to attract qualified candidates for technical, professional, and administrative positions.
- Maintain a strong pipeline of candidates for current and future hiring needs.
Sourcing & Candidate Outreach
- Proactively source candidates through job boards, LinkedIn, networking, referrals, career fairs, community partnerships, and other recruiting channels.
- Build and maintain talent pools for critical and recurring positions.
- Promote the In-Telecom employer brand in all candidate interactions.
Applicant Tracking System (ATS) Management
- Manage and maintain recruiting workflows within Pinpoint or other applicant tracking systems.
- Ensure candidate records, interview feedback, and communications are accurate and up to date.
- Generate recruiting reports and dashboards to track hiring activity and effectiveness.
Candidate Screening & Interview Coordination
- Conduct phone and video pre-screen interviews to assess qualifications, communication skills, technical aptitude, and cultural alignment.
- Coordinate interviews between candidates and hiring managers.
- Provide a positive and professional experience throughout the recruiting process.
Hiring Manager Partnership
- Collaborate closely with department leaders to understand staffing needs and workforce planning objectives.
- Assist in developing and updating job descriptions, hiring profiles, and interview guides.
- Provide recommendations regarding candidate evaluations and hiring decisions.
Onboarding & New Hire Experience
New Hire Coordination
- Facilitate a seamless onboarding experience for new associates.
- Coordinate pre-employment documentation, onboarding schedules, and orientation activities.
- Partner with internal departments to ensure all onboarding requirements are completed prior to start dates.
New Employee Orientation
- Co-facilitate new hire orientation sessions.
- Prepare welcome materials, company resources, and new hire onboarding packages.
- Serve as a resource for new team members during their transition into the company.
Compliance Administration
- Initiate and manage background checks, drug screenings, employment verifications, and related hiring requirements.
- Maintain compliance with company policies and applicable employment regulations.
Travel Coordination
- Arrange and manage travel accommodations for candidates and new hires when necessary, including flights, hotels, transportation, and logistics.
Culture & Employee Engagement
Culture Support
- Partner directly with the Director of Culture & Employee Development to support company culture initiatives, recognition programs, and associate engagement activities.
- Assist in coordinating company events, team-building activities, employee appreciation programs, and community involvement efforts.
Office Engagement
- Serve as a culture champion within the Arlington office.
- Help create a positive, engaging, and welcoming workplace environment.
- Support employee communication initiatives, celebrations, recognition programs, milestone acknowledgments, and other activities that strengthen team engagement.
Employer Branding
- Promote In-Telecom's culture across recruiting platforms, social media, career events, and community partnerships.
- Assist with content creation for recruiting campaigns and employment marketing efforts.
Skills, Knowledge & Expertise
Qualifications
Required
- 2+ years of recruiting, talent acquisition, staffing, or human resources experience.
- Strong interpersonal, communication, and relationship-building skills.
- Excellent organizational and time management abilities.
- Ability to manage multiple open positions and priorities simultaneously.
- Strong attention to detail and follow-through.
- Proficiency with Microsoft Office Suite and modern business applications.
- Ability to maintain confidentiality and handle sensitive information professionally.
Preferred
- Experience recruiting within a technology company, MSP, IT services organization, or professional services environment.
- Experience with applicant tracking systems, preferably Pinpoint.
- Experience supporting employee engagement, onboarding, or HR-related initiatives.
- Knowledge of recruiting best practices, sourcing techniques, and employment-related compliance requirements.
Knowledge, Skills & Competencies
- Exceptional verbal and written communication skills
- Professional and engaging personality
- Strong customer service mindset
- High level of initiative and accountability
- Creative approach to talent attraction and engagement
- Problem-solving and critical thinking abilities
- Ability to work independently and collaboratively
- Strong attention to detail and organizational discipline
- Positive attitude with a passion for helping people succeed
- Technology savvy with the ability to learn new systems quickly
Job Benefits
- Competitive Base Salary
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO)
- Paid Holidays
- Employer-Paid Life Insurance
- Professional Development & Training Opportunities
- Career Growth Opportunities
- Employee Recognition & Engagement Programs
- Collaborative and Culture-Focused Work Environment
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Skills Required
- 2+ years of recruiting, talent acquisition, staffing, or human resources experience.
- Strong interpersonal, communication, and relationship-building skills.
- Excellent organizational and time management abilities; ability to manage multiple open positions.
- Strong attention to detail and follow-through.
- Proficiency with Microsoft Office Suite and modern business applications.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Experience recruiting within a technology company, MSP, IT services, or professional services environment.
- Experience with applicant tracking systems, preferably Pinpoint.
- Experience supporting employee engagement, onboarding, or HR-related initiatives.
- Knowledge of recruiting best practices, sourcing techniques, and employment-related compliance requirements.
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The Company
What We Do
We are a full service technology company providing customized solutions for cloud telephones, voice over IP (VoIP), managed IT services, video conferencing, cyber security, data backup, security cameras, access control, fiber internet services, and more. In-Telecom goes beyond being an ordinary IT provider; we are your dedicated technology partner committed to your company’s objectives and expansion. Positioned at the forefront of emerging technology trends, we possess expertise in technology integration, support, and development. What sets us apart is our knowledge and skills that surpass other MSPs and our distinctive story, process, and exceptional team. We’re motivated by the mindset that we must achieve our personal, company, and partner goals. We call it the 3 W’s. When our clients win, our company wins, and our community wins. Creating the In-Telecom Experience and lasting partnerships requires a proven process for ensuring client success. We’ve developed The ITC Way to ensure the best experience for all of our partners from discovery to impllementation and beyond.
Why Work With Us
Our mission is to be the quality leader, service leader, technology leader and value-added leader in all areas of communications and technology, especially in our ever so much changing industry we are in. We will provide a variety of solutions to our clients and the corporate world to meet the demanding needs of technology in the workplace today.
