About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
Professionals in this role get to:
Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and new hires.
Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.
Strengthen relationships: Establish and maintain communication with outside resources to help build a network for sourcing qualified applicants.
Support the team: Facilitate the completion of drug tests, background checks and other pre-employment requirements.
Screen and evaluate talent: Review resumes, conduct initial phone screenings, and perform candidate interviews to assess qualifications and cultural fit for open positions.
Manage recruitment operations: Utilize applicant tracking systems (ATS) and recruitment databases to maintain organized candidate records, track application status, and manage high-volume candidate pipelines efficiently.
Collaborate with hiring managers: Partner with department leaders to understand staffing needs, job requirements, and hiring timelines while providing regular updates on recruitment progress and candidate recommendations.
Track and report metrics: Monitor key recruitment performance indicators such as time-to-hire, cost-per-hire, and candidate quality to identify process improvements and ensure recruitment goals are met.
Ensure compliance: Maintain adherence to employment laws, company policies, and ethical recruitment practices throughout the hiring process.
QualificationsOur most successful candidates will have:
- 3+ years of experience in high-volume recruitment
- B2 or above English level
- Proficiency with Applicant Tracking Systems (ATS) and recruitment databases
- Ability to work in MS Office
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
- Ability to be proactive in developing trust and professional rapport with employees and team members; work as a team player
- Strong verbal and written communication skills; ability to communicate in a clear, constructive, and professional manner
- Ability to identify, recruit, and develop talent
- Experience with candidate screening, phone interviews, and assessment techniques
- Knowledge of employment laws, compliance requirements, and ethical recruitment practices
- Strong analytical skills with the ability to track and interpret recruitment metrics and key performance indicators
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 3+ years of experience in high-volume recruitment
- B2 or above English level
- Proficiency with Applicant Tracking Systems (ATS) and recruitment databases
- Ability to work in MS Office
- Ability to efficiently manage time and multiple schedules and initiatives
- Proactive team player with ability to develop trust and rapport
- Strong verbal and written communication skills
- Ability to identify, recruit, and develop talent
- Experience with candidate screening, phone interviews, and assessment techniques
- Knowledge of employment laws, compliance requirements, and ethical recruitment practices
- Strong analytical skills to track and interpret recruitment metrics and KPIs
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
