Talent Acquisition Program Analyst

Posted 6 Days Ago
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Auburn Hills, MI, USA
In-Office
Senior level
Automotive • Financial Services
The Role
Support workforce planning and manage the Managed Service Provider (MSP) program by analyzing workforce data, building dashboards and reports, optimizing contingent workforce operations, managing vendor relationships, reconciling invoices, and providing data-driven recommendations to leadership to align staffing and program performance with business goals.
Summary Generated by Built In

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Talent Acquisition Program Analyst supports workforce planning initiatives and the operational management of the organization's Managed Service Provider (MSP) program. This role partners with Talent Acquisition, Human Resources, Finance, business leaders, and external vendors to analyze workforce data, provide strategic insights, optimize program performance, manage reporting, and support vendor relationships. The position helps ensure contingent workforce programs operate efficiently, align with business objectives, and support the organization's talent strategy.

Essential Duties and Responsibilities:

  • Support workforce planning initiatives through the collection, analysis, and reporting of workforce data, staffing trends, and resource forecasts to inform business decisions.
  • Manage and monitor contingent workforce program operations, identifying opportunities to improve efficiency, compliance, and overall program performance.
  • Serve as a primary liaison for the Managed Service Provider (MSP), overseeing day-to-day operations, issue resolution, escalations, and vendor performance management.
  • Develop and maintain workforce dashboards, metrics, and reports, including headcount, contingent labor utilization, time-to-fill, supplier performance, workforce trends, and program spend.
  • Provide data-driven insights and recommendations to leadership to support workforce strategy, resource planning, and operational objectives.
  • Support vendor management activities, including invoice reconciliation, performance reviews, contract compliance monitoring, and stakeholder engagement.
  • Partner with Talent Acquisition, Human Resources, Finance, Procurement, and business leaders to align workforce planning efforts with organizational goals and talent strategies.
  • Perform additional duties and special projects as assigned in support of department and organizational objectives.

Qualifications and Competencies Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

  • Minimum of 5 years of experience in workforce planning, talent acquisition, human resources, vendor management, program administration, business operations, or related analytical functions, with demonstrated success supporting workforce strategy, program optimization, and business objectives.

Education:

  • High school diploma or GED required.

Skills Required:

  • Strong analytical and reporting skills with experience interpreting workforce, staffing, and business performance data to support decision-making.
  • Proven ability to develop dashboards, metrics, and reports that provide actionable insights and measure program effectiveness.
  • Experience managing vendor, supplier, or MSP relationships, including performance monitoring and issue resolution.
  • Excellent project management, organizational, communication, and stakeholder management skills, with the ability to work effectively across functions.
  • Knowledge of workforce planning, contingent labor programs, staffing processes, compliance, and continuous process improvement.
  • Advanced proficiency in Microsoft Excel and experience with HRIS, VMS, workforce management, and reporting systems.

Overtime required – N/A.

Travel 0-10% - as required on an as needed basis.

Must have reliable transportation and live within a commutable distance to Auburn Hills, MI.

Qualifications Preferred:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education, professional certifications, and relevant work experience.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule: This is a hybrid role, requiring in-office presence two days per week. The role also requires the ability to work various shifts to accommodate business needs, typically between the hours of 8:00 AM and 5:00 PM Monday through Friday, with occasional weekend availability as needed.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Skills Required

  • Minimum of 5 years experience in workforce planning, talent acquisition, human resources, vendor management, program administration, business operations, or related analytical functions
  • High school diploma or GED
  • Advanced proficiency in Microsoft Excel
  • Experience with HRIS, VMS, workforce management, and reporting systems
  • Strong analytical and reporting skills interpreting workforce, staffing, and business performance data
  • Experience managing vendor, supplier, or MSP relationships including performance monitoring and issue resolution
  • Project management, organizational, communication, and stakeholder management skills
  • Knowledge of workforce planning, contingent labor programs, staffing processes, compliance, and continuous process improvement
  • Must have reliable transportation and live within a commutable distance to Auburn Hills, MI
  • Authorized to work in the United States (employer will not sponsor visas)
  • Bachelor's degree in Human Resources, Business Administration, or related field (preferred)
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The Company
Year Founded: 1988

What We Do

Stellantis Financial Services, Inc. d/b/a First Investors Financial Services is an automobile finance company founded in 1988. It serves the special finance needs of automobile dealers and consumers through a multi-channel business model encompassing indirect and direct lending, portfolio acquisitions, and third-party servicing, providing comprehensive auto financing and loan servicing expertise across prime to deep subprime credit segments.

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