Talent Acquisition Process & Technology Specialist

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Grand Rapids, MI
Fintech • Software • Financial Services
The Role

The Talent Acquisition Process & Technology Specialist plays a key role in optimizing the recruitment process through the effective implementation, management, and enhancement of talent acquisition (TA) technologies and workflows. This role will focus on improving the efficiency and effectiveness of the TA function by identifying process improvements, implementing new tools, and ensuring that systems and processes are aligned with business goals. This role will collaborate closely with recruiting teams, HR leadership, IT, and external vendors to enhance the overall candidate and recruiter experience.

Responsibilities:

  • Suggest and implement ways to better use technology (including ML and AI).​

  • Regularly evaluate new recruiting technologies and tools to drive continuous improvement, staying up to date with emerging TA tech trends. Suggest and implement new features for existing technologies.

  • Analyze current TA processes, identify inefficiencies, and recommend improvements to streamline workflows, reduce time-to-fill, and improve the candidate experience.

  • Participate in onboarding and mentoring team members to deepen their understanding of key processes and workflows (QA).

  • Provide training and onboarding to recruiters, and hiring managers on TA technologies, systems, and new process enhancements.

  • Create training resources such as user guides, FAQs, and video tutorials to ensure effective onboarding and ongoing support for TA tools.

Requirements:

  • Strong understanding of talent acquisition processes.

  • Experience with recruiting technologies, system administration, and workflow optimization.

  • Excellent analytical skills with the ability to interpret data and make data-driven decisions.

  • Exceptional problem-solving skills and the ability to lead process improvement initiatives.

  • Strong project management skills, with the ability to manage multiple projects and stakeholders simultaneously.

  • Excellent communication and interpersonal skills, with the ability to train and support diverse teams.

  • Proficiency in process mapping, workflow design, and system optimization.

Education/Experience:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.

  • 3+ years of experience in talent acquisition operations, recruiting technology, HR systems management, or process improvement.

  • Workday experience required.

  • Hands-on experience with Applicant Tracking Systems (ATS), CRM platforms, and other recruitment technologies (e.g., LinkedIn Recruiter, Workday, Greenhouse).

  • Proven track record of successfully implementing and optimizing recruiting technologies and processes.

  • Experience with recruitment process automation, AI-powered recruiting tools, or talent analytics platforms.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

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The Company
HQ: Grand Rapids, Michigan
3,983 Employees
On-site Workplace

What We Do

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.

Discover more at www.Acrisure.com.

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