You will be responsible for strategically executing the end-to-end hiring, while ensuring superior candidate and Hiring Leader experience. You will execute the recruiting process to acquire the best talent with speed and quality. You will be a talent champion who can actively stay connected to a robust pipeline, maintain long-term relationships, and energetically promote the role and American Express as an strong employer brand. Here’s just some of what you’ll do in this role:
Responsibilities• Lead and own screening, assessment, interview, and offer process activities for the regional/functional segment.
• Enact broader Talent Acquisition and Onboarding strategy to ensure delivery of qualified and diverse talent.
• Master operational excellence by using available technologies to improve efficiency and quality to deliver on the hiring plan.
• Recommend and drive improvements to the local sourcing strategy and pipeline by actively collaborating with the Talent Acquisition and Onboarding Manager.
• Work with Hiring Leader to achieve hiring volume and headcount goals at the best talent retention metrics, gather key input for candidate slates, and provide feedback on candidates and influences hiring decisions.
• Timely and accurately update and post jobs, manage requisitions, and disposition candidate.
• Conduct first round interview, intake meetings, interview debrief, and reviews assessments.
• Structure new offers, works with compensation team to determine appropriate package and negotiate offer.
• Continuously partner with employee relations, legal, recruitment operations and other centers of excellence within Colleague Experience Group.
• Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback.
• Create events and handle colleague referrals.
• Keep abreast of new hiring practices and trends in the industry.
Minimum Qualifications
• Fully bilingual English C1
• Minimum 3 years of experience within recruitment activities such as: sourcing, screening, interviews, for massive hire roles, preferably bilingual roles.
• Excellent communication, collaboration, influencing, and problem-solving skills.
• Segment and industry-specific knowledge.
• Ability to effectively maintain relationships.
• Ability to partner with ancillary groups supporting TA processes.
• Ability to make logical and data-based decisions in a complex environment.
• Ability to work in a high-volume environment, handle multiple tasks, and prioritize accordingly.
• Ability to influence at different levels of the organization.
Preferred Qualifications
• Preferred completed degree
Skills Required
- Minimum 3 years of experience within recruitment activities such as sourcing, screening, interviews
- Fully bilingual English C1
- Excellent communication, collaboration, influencing, and problem-solving skills
- Ability to effectively maintain relationships
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
