About Dialpad
Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.
We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
As a Talent Acquisition Partner based in Manila, you’ll play a critical role in scaling our GTM and G&A teams. You’ll own the full lifecycle of recruiting—sourcing, vetting, and hiring top talent—while building strong, consultative partnerships with hiring managers. By driving a consistent and data-driven process, you’ll help ensure we hire the best people to fuel our growth.
You’re a passionate, adaptable, and results-driven recruiter, excited to contribute to an AI-driven SaaS company with $300M+ ARR, growing 30%+ year over year. You’ll be joining a high-caliber executive team and board with experience from Google, Salesforce, Cisco, and SAP.
This position reports to the Sr. Manager, Global Talent Acquisition, and has the opportunity to be based in our Manila office.
What you’ll do
- Manage the full-cycle recruiting process, ensuring a seamless, uniform, and incredibly positive candidate experience for the Philippines.
- Become a strong talent advisor by developing deep relationships with candidates, hiring managers, teams, and global stakeholders.
- Innovate ways to build a talent pipeline, identify creative sourcing techniques, and recruit in a variety of venues to build balanced and inclusive teams.
- Champion an exceptional candidate and hiring manager experience focused on high touch, warm, engaging, and meaningful connections during the recruitment journey.
- Source, screen, and assess talent that leads to offers, negotiation, and closing.
- Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business.
- Accelerate candidate engagement and improve candidate experience throughout the entire hiring process with consistent high-touch communication.
- Identify innovative and creative sourcing techniques that yield strong results.
- Drive local events and programs that improve candidate engagement, and enhance local candidate and employee referral quality.
Skills you will bring
- BA/BS degree or equivalent practical experience.
- 5+ years of recruiting experience in the areas of Sales, Marketing, Customer Experience, and G&A for a high-growth technology company.
- Experience recruiting for different regions such as the Philippines, North America, and APAC.
- Previous experience working in a SaaS company is a plus.
- Experience partnering with and influencing senior hiring managers and executives throughout the recruiting cycle.
- Excellent verbal and written communication skills with an emphasis on tact and diplomacy.
- Strong work ethic, integrity, and personal accountability.
- Experience negotiating and closing complex compensation packages.
- Experience working with Greenhouse is a plus.
- Fluency in English (must).
- Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions.
- Able to work US core hours (8am - 5pm Pacific Time).
- Open to a hybrid schedule; at least 2 days per week in the office, with flexibility for company all-hands, trainings, and collaborative events.
- 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions.
- Excellent internet connectivity required.
- Tools and Platforms: Greenhouse ATS, LinkedIn Recruiter, Hired, Crosschq, G-Suite.
We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Top Skills
What We Do
Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
