At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
About this opportunity:
We currently have an opportunity to join our People and Culture team in Melbourne as a Talent Acquisition Partner. You'll own end-to-end recruitment for our Sales, Customer Experience (CSMs/AMs), Support, and Marketing teams - building pipeline, running interview processes, and helping us bring exceptional people into Podium.
This is a great opportunity for someone who wants genuine breadth in their People career - spanning full-cycle recruiting and onboarding - while playing a visible role in scaling Podium's Australian team.
What you will be doing:
- Manage full-cycle recruitment for Sales (SDR/AE), CX (CSM/AM), Support, and Marketing roles across the Australian business
- Build and maintain candidate pipelines through active sourcing, LinkedIn outreach, referrals, and job boards
- Partner with hiring managers to define role requirements, interview frameworks, and assessment criteria
- Coordinate and help facilitate interview processes, ensuring a strong and consistent candidate experience
- Manage offer processes, including negotiation support and coordination with hiring managers
- Maintain accurate recruitment reporting and pipeline data (ATS, trackers, dashboards)
- Facilitating onboarding of new starters including admin, scheduling training and ensuring employees have the best possible first impression of Podium.
What you should have:
- 3+ years of experience in talent acquisition
- Experience recruiting for sales, customer-facing, or support functions is highly desirable
- Working knowledge of Australian employment law and visa/work rights compliance (or strong willingness to build this expertise quickly)
- Strong communication skills, both written and verbal
- Highly organised, with the ability to manage competing priorities across various open roles
- Comfortable operating in a fast-paced, high-growth environment with evolving processes
- Experience with ATS platforms such as Greenhouse, preferred
- Previous SaaS or tech industry experience is a plus
Why you’ll love working here:
- Real career growth opportunities within a young and rapidly expanding team in Australia
- Broad exposure across talent acquisition - ideal for building a well-rounded People career
- A unique product that creates meaningful impact for the local businesses you love and support
Benefits:
- Open and transparent culture
- Health and Wellbeing Benefits – $650/month allowance, spend it your way
- Melbourne CBD Office – Located on the corner of Queen & Collins St, with end-of-trip facilities and bike storage
- Snacks and drinks always stocked
- Catered lunch the last week of every month
Skills Required
- 3+ years of experience in talent acquisition and people operations
- Experience recruiting for sales, customer-facing, or support functions
- Working knowledge of Australian employment law and visa/work rights compliance (or strong willingness to build expertise quickly)
- Strong written and verbal communication skills and discretion handling sensitive HR matters
- Highly organised with ability to manage competing priorities across recruiting and HR operations
- Comfortable operating in a fast-paced, high-growth environment with evolving processes
- Experience with ATS platforms and/or HRIS systems
- Previous SaaS or tech industry experience
Podium Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Podium and has not been reviewed or approved by Podium.
-
Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, vision, and related options such as HSA/FSA, life/disability, and mental-health support. Feedback suggests this core package is a consistent strength.
-
Leave & Time Off Breadth — Time off is described as flexible, with policies like flexible or unlimited PTO alongside paid holidays and sick leave. Feedback suggests this area is broadly viewed positively.
-
Flexible Benefits — Flexible or remote work options are available depending on role, and on‑site perks such as free snacks or lunches are highlighted. Feedback suggests these options enhance day‑to‑day flexibility and convenience.
Podium Insights
What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
.png)
