Talent Acquisition Partner - Sales & Operations

Posted 7 Days Ago
Be an Early Applicant
Milan, ITA
Hybrid
28K-32K Annually
Junior
Fintech • Payments • Financial Services
The Role
Own end-to-end recruiting for Sales and Customer Operations: source proactively, manage interviews and ATS (Ashby), partner with hiring managers, maintain data quality, and report on hiring metrics and funnel performance.
Summary Generated by Built In

About us

Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn’t stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives.

By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.

What you'll be doing

As our Talent Acquisition Partner, you'll play a key role in fuelling Satispay's growth by building the Sales and Customer Operations teams that drive our revenue and customer experience.

Here's what your day-to-day will look like:

  • Own end-to-end recruiting – manage the full cycle for Sales and Customer Operations roles, from sourcing to offer, independently

  • Build active pipelines – proactively source candidates through LinkedIn Recruiter, direct outreach, and other channels — not just wait for inbound applications

  • Manage the ATS – keep candidate data, pipeline stages, and communications accurate and up to date in our Applicant Tracking System (Ashby) at all times

  • Partner with hiring managers – coordinate interviews, manage stakeholder expectations, and answer daily operational questions on your open roles

  • Track and report on metrics – monitor funnel conversion, time to hire, and offer acceptance rate, pulling reports autonomously from the ATS

Who we're looking for

We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in!
Does this sound like you?

  • High-volume recruiting experience – 1-2 years of previous experience in a fast-paced in-house or agency environment with demonstrable output

  • Sales and/or Customer Operations hiring exposure – you understand what makes a strong hire in these functions and can assess candidates accordingly

  • Hands-on sourcing skills – strong LinkedIn Recruiter proficiency and ability to generate leads through multiple channels proactively

  • ATS autonomy – comfortable managing end-to-end candidate flow independently, regardless of which ATS you've used

  • Knowledge of core Talent metrics – funnel conversion, time to hire, offer acceptance rate — and ability to pull reports directly from an ATS without support

  • Stakeholder management experience – previous exposure to hiring managers or clients, including handling ongoing demand and daily questions on recruiting activity

  • Italian fluency – written and spoken — this is your primary working language for recruiting in year one

  • Strong English – able to run candidate interviews and understand native speakers without support

  • Business acumen – genuine understanding of how TA performance impacts revenue and growth, not just headcount

  • High data quality standards – keeps pipeline, statuses, and notes accurate without being asked

  • Tools proficiency – solid command of Google Suite (including Sheets and Slides) and project management tools; familiarity with AI tools such as Gemini or Claude is a strong plus.

CareAbout: how we support your impact

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

  • ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)

  • 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries)

  • ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply)

  • 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)

  • 👨‍👩‍👧 Family (Enhanced parental leave, Additional leave for child sickness)

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Contract Type: 12-month fixed-term

Salary: €28,000.00 - €32,000.00 gross per annum.

This range is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value.

Equal opportunity employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin.
Join us in a workplace where everyone belongs!

Learn more about us

Our values and pillars aren’t just fancy words on a page - they really shape everything we do.
Explore them here.


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Skills Required

  • High-volume recruiting experience (1-2 years) in-house or agency
  • Experience hiring for Sales and/or Customer Operations roles
  • Hands-on sourcing skills and strong LinkedIn Recruiter proficiency
  • ATS autonomy and experience managing candidate flow (Ashby or similar)
  • Ability to track and report core talent metrics (funnel conversion, time to hire, offer acceptance rate)
  • Stakeholder management experience with hiring managers or clients
  • Italian fluency (written and spoken)
  • Strong English able to run interviews and understand native speakers
  • Business acumen and understanding of TA impact on revenue/growth
  • High data quality standards for pipeline, statuses, and notes
  • Proficiency with Google Suite (Sheets, Slides) and project management tools
  • Familiarity with AI tools such as Gemini or Claude
Am I A Good Fit?
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The Company
HQ: Milan, Lombardy
765 Employees
Year Founded: 2013

What We Do

Satispay powers payments for the people - help you send, receive and save money, whichever side of the exchange you stand. Launched in 2015 as a European payment network, becoming an Italian unicorn in 2022 was a significant milestone for us. But what truly matters is our dedication to simplifying payments for individuals and businesses alike, making life easier for everyone. As part of our commitment, we're proud to offer innovative services like our meal vouchers, which streamline benefits for employers and promote local businesses. Within our community of 4 million consumers and 300,000 merchants, we're more than just numbers; we're a diverse team of over 600+ talented professionals from various backgrounds, shaping the future of payments in Europe. Interested in joining us? Explore our open positions: we'd love to connect with you!

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