Talent Acquisition Partner, High-Volume

Company Description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 31 countries today, 27 of which are with the Wolt product and brand.

So, why work at Wolt?

At Wolt, We’re About Getting Things Done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.

We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together.

Job Description

Our Talent Acquisition team has been on an incredible journey throughout this time too. We’re now a global team of 130+ based across multiple European countries, Tokyo and Tel Aviv. And we are open to considering top TA talent in any of the 27+ countries where we do business!

As our new Talent Acquisition Partner, you will focus on the high-volume hiring space.You will lead the hiring processes for our Support and Grocery Associates in the local Country Operations team and Wolt Market stores in the region.

You will play an exciting part in reimagining the role of high-volume Talent Acquisition, as we design TA chapter 2.0 globally at Wolt. We are scaling & driving sophistication in our org design, in order to future-proof Wolt, proactively raising the talent bar as we embark on a continued journey of accelerated growth. To achieve this, we need to professionalize our entry-level and associate hiring with the same process rigor, scalability of tooling, and best practice that we apply across all other Wolt's recruitment and hiring processes.

Wolt’s Support Associates provide daily help to our customers, as well as to our venue and courier partners. Wolt Market Grocery Associates take care of all the operational processes within our stores to ensure daily groceries are provided quickly, efficiently, and in line with Wolt’s high standards of customer excellence. They are the heartbeat of the Wolt business and arguably the most crucial hires for our company, without whom our daily business would come to a standstill. This is why it is vital to hire a TA Partner with the creativity, strategic acumen, and process rigor to evolve the way we attract, assess, and onboard the very best associate talent at Wolt in a way that is sustainable and strategic.

What you'll be doing

• Be the project lead on recruitment for the high-volume space in the region - you will own the end-to-end attraction, assessment, and offer process for Support and Grocery Associate roles.

• Use data to make informed decisions and utilize talent acquisition tooling & reporting to drive efficiencies in your recruiting funnel, increasing candidate pass-through ratios over time & removing bottlenecks that impact KPI’s such as monthly fill rate, time to hire, cost per hire and more.

• Invent new and innovative ways to attract the best people globally to join Wolt, while excelling at basic recruiting best practices. 

• Collaborate with your sub-team within the broader TA team and together share ideas and wins and help each other solve hiring related challenges.

• Partner with different talent teams, such as Employer Branding to drive optimal advertising, events, social media campaigns and other initiatives to promote opportunities within the department you support.

Qualifications

• You have previous experience in recruitment and you enjoy being the advisor and leader of processes. Experience in recruiting associates, customer service representatives or other blue-collar profiles is considered a plus! 

• You are an advocate for candidate experience excellence and consider this in every decision you make.

• You enjoy working in a fast paced international environment (you will have colleagues across the globe).

• You are able to collaborate and proactively communicate clearly both verbally and in written form with various stakeholders in English, Russian and Kazakh

• You care about data and are accustomed to transparently sharing pipeline and other important data with your hiring teams. 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Along with a competitive salary and benefits, you will also be eligible for our long term incentive plan.
You will fit into a truly diverse team across 27 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!