Our Talent Acquisition team are now looking for a Talent Acquisition Manager to help shape how Harrods attracts, hires and welcomes talent across the business.
As a Talent Acquisition Manager, you’ll play a key role in shaping how Harrods hires talent across a wide range of disciplines. Managing a large TA team, you’ll deliver high‑quality hiring across volume and specialist roles while continuously raising the bar on experience and outcomes.
About the Role
We’re looking for a Talent Acquisition Manager to lead a high‑performing recruitment function that delivers for today and builds for tomorrow.
You’ll manage and develop a multi‑layered TA team, executing a clear vision and driving high standards. Partnering closely with senior leaders, you’ll solve complex and hard‑to‑fill roles, and use data and insight to improve outcomes and build future‑ready talent pipelines.
This role is about more than filling roles. It’s about creating an exceptional candidate experience, strengthening our employer brand, championing inclusive hiring, and positioning Talent Acquisition as a valued strategic partner across the business.
This role follows a hybrid working pattern, with three days based on‑site and two days working from home each week, in line with business needs. Please see our Hybrid@Harrods policy on our Career Site for more information, or speak to a member of the Talent Acquisition team if you have any questions.
About You
You’re a confident and experienced people manager who enjoys leading teams, building strong relationships and delivering recruitment that makes a real impact.
You will:
- Bring proven experience managing a large recruitment team, ideally across multiple disciplines
- Have hands‑on experience recruiting across volume and head‑office / specialist roles
- Communicate clearly and confidently with senior stakeholders, hiring managers and candidates
- Use data and insight to track performance, drive improvement and inform hiring decisions
- Be passionate about candidate experience, inclusive hiring and developing strong, engaged teams
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information:
Time Type:
PermanentDepartment:
Talent (Jenna Hurley)Skills Required
- Proven experience managing a large recruitment team
- Hands-on experience recruiting across volume and specialist roles
- Clear communication with senior stakeholders
- Ability to use data to drive hiring decisions
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
