Talent Acquisition Manager

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a TaskUs Recruitment Manager really do?  Think of yourself as someone who will lead and provide strategic direction to the recruitment team to ensure we attract, hire, and retain world-class talent for both our frontline teammates and our support staff.
You love partnering with people to understand their needs and requirements and come up with creative approaches to make them successful. You care deeply about the overall business and look for ways to add value.  As a Recruitment Manager, you will partner with key stakeholders to promote TaskUs as a top place to work, provide excellent candidate experience, and lead your recruiting team to meet the needs of the business. You will drive the recruitment process in its entirety through branding, engagement, data and analytics, and onboarding.

• Develop and sustain all external recruiting relationships and activities, including owning requisitions ranging from entry level to executive level
• Manage a team of recruiters, balancing their workloads, helping them prioritize their workload and supporting them in the recruitment and hiring processes
• Manage and develop a high performing recruiting team to deliver against aggressive hiring targets by completing weekly 1:1s, quarterly reviews, goal setting, and providing timely, helpful, and constructive feedback.
• Consistently improve upon existing practices and resources, and implement new best practices and ideas, to better the recruitment process.
• Provide weekly status reports on pipeline metrics, trends, and areas for improvement 
• Ensure that candidate tracking is up to date and compliant in the Applicant Tracking System 
• Act as a recruiting consultant to hiring managers, optimize the recruiting funnel, and address operational challenges that allow for greater scalability
• Consistently improving upon existing practices and resources, and implementing new best practices and ideas, to better the recruitment process and employer branding strategies
• Maintain daily reporting and build daily, weekly, monthly goals, per Recruiter

 
Requirements:

• 5+ years of experience in full-cycle recruiting and 2+ years experience leading a recruiting team.
• Experience managing a remote team in a fast-paced high-growth environment 
• Knowledgeable in an ATS, and intermediate knowledge in Microsoft Office Suite, including Excel.
• Experience recruiting and sourcing candidates in new markets globally 
• Experience in high volume, corporate, and/or agency recruiting (BPO experience preferred)
• Experience with applicant tracking systems to include data queries, collection, evaluation, organizing and analysis of data
• Knowledge of human resource law, practices and procedures
• Possess an unrelenting work ethic and passion for recruiting and producing results
• Passionate about creating a world-class candidate and hiring manager experience
• Some negligible travel may be required

Nice To Haves:

• Staffing agency experience preferred
• Bachelor’s degree in Business, Marketing, Human Resources or other relevant fields
• Global Recruiting Experience
• Bilingual in Mandarin  and English
• Proficient in Workday
• Working knowledge of Google Suite
• Experience in marketing a brand by utilizing creative strategies and experience in creating recruitment campaigns, building brand awareness through recruitment

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.